Customer Experience Jobs in New York City, NY

1,656,292 open positions · Updated daily

Looking for Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the New York City, NY area.

relocation assistance hospital full-time

Chemical Dependency – Physician Assistant - Rochester, NY

Company: Rochester Regional Health

Location: Rochester, New York

Posted Aug 17, 2025

View Details Apply on healthecareers.com
401(k) health insurance life insurance

Registered Nurse

Company: Wexford Health Sources

Location: Grants, New Mexico

Posted Aug 18, 2025

View Details Apply on healthecareers.com

Technical Architect - Dynamics 365 CE & Power Platform

Company: Capgemini

Location: New York, NY

Posted Aug 18, 2025

Preferred Qualifications: Microsoft Certified: Dynamics 365 + Power Platform Solution Architect Expert Experience with Databricks, Microsoft Copilot, and…

View Details Apply on SimplyHired

Senior Machine Learning Engineer (ML Algorithms, Deep Learning, Python, AWS)

Company: Capital One

Location: New York, NY

Posted Aug 18, 2025

Master's or doctoral degree in computer science, electrical engineering, mathematics, or a similar field. You’ll participate in the detailed technical design,…

View Details Apply on SimplyHired

Long-term Substitute Teacher - $210 daily

Company: Kokua Education

Location: New York, NY

Posted Aug 18, 2025

Teach 5 consistent days/week in the same school and teaching assignment. Access full-time teaching opportunities at top rated K-12 schools.

View Details Apply on SimplyHired

Sr. Manager, Search Engine Optimization

Company: Macy’s

Location: New York, NY

Posted Aug 18, 2025

Candidates with a bachelor’s degree or equivalent work experience in a related field are encouraged to apply. Establish standardized measurement frameworks for…

View Details Apply on SimplyHired
full-time be or bc

OB/GYN (SIUH)

Company: Northwell Health Physician Partners

Location: Staten Island, New York

Posted Aug 18, 2025

View Details Apply on healthecareers.com
full-time be or bc

Make every day exceptional as a Urogynecologist.

Company: White Plains Hospital

Location: New York, New York

Posted Aug 18, 2025

View Details Apply on healthecareers.com

Analytics Engineer

Company: Moxie

Location: Brooklyn, NY

Posted Aug 17, 2025

You’ll own high-impact dashboards and reporting infrastructure, partner cross-functionally to answer strategic business questions, and deliver insights that…

View Details Apply on SimplyHired

Typescript Fullstack Engineer

Company: Verneek

Location: New York, NY

Posted Aug 18, 2025

We are looking for highly ambitious and tremendously driven individuals who can take the lead in driving various aspects of the company, and help us shape its…

View Details Apply on SimplyHired
401(k) dental insurance health insurance

Licensed Practical Nurse

Company: Wexford Health Sources

Location: Grants, New Mexico

Posted Aug 17, 2025

View Details Apply on healthecareers.com
skilled nursing full-time

Continuing Care Utilization Review Coordinator RN

Company: Kaiser Permanente

Location: Redwood City, California

Posted Aug 18, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

Related Pages

All Customer Experience Jobs 1,799 jobs All Jobs in New York City, NY 633,633 jobs Customer Experience in Remote 2,741,497 jobs Customer Experience in Other US Location 2,385,097 jobs Customer Experience in Multiple Locations 557,975 jobs Customer Experience in USA 500,302 jobs Customer Experience in Washington DC 386,485 jobs Customer Experience in Chicago, IL 371,217 jobs Travel in New York City, NY 79,837 jobs Full Time in New York City, NY 46,687 jobs Retirement Plan in New York City, NY 43,124 jobs 401(K) in New York City, NY 37,542 jobs Health Insurance in New York City, NY 34,384 jobs Life Insurance in New York City, NY 33,039 jobs