Customer Experience Jobs in New York City, NY

1,656,292 open positions · Updated daily

Looking for Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the New York City, NY area.

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MRI Technologist - (MRI Tech)

Company: AMN Healthcare, Inc. Medical

Location: RUTHERFORD, New Jersey

Posted Aug 17, 2025

View Details Apply on healthecareers.com

Principal Trading Engineer (Java, Algo, SOR)

Company: Fidelity Investments

Location: Jersey City, NJ

Posted Aug 17, 2025

Set technical direction for software developers by concluding design with other tech leads and architecture. In this role, you will be an integral part of the…

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Adult Infectious Disease – Faculty Opportunity

Company: UTMB Health

Location: League City and Clear Lake, TX

Posted Aug 17, 2025

View Details Apply on healthecareers.com

Director Software Engineering

Company: Fidelity Investments

Location: New York, NY

Posted Aug 17, 2025

Bachelor level degree in Computer Science, Engineering or another technical field. Hands-on technical leader with track record of defining technical…

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Gynecologic Oncologist – Vassar Brothers Medical Center

Company: Nuvance Health New York

Location: Poughkeepsie, New York

Posted Aug 17, 2025

View Details Apply on healthecareers.com
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Medical Director, Pathology

Company: White Plains Hospital

Location: New Rochelle, New York

Posted Aug 17, 2025

View Details Apply on healthecareers.com

Director Digital Assets Software Engineer

Company: Fidelity Investments

Location: New York, NY

Posted Aug 17, 2025

Bachelor level degree in Computer Science, Engineering or another technical field. Hands-on technical leader with track record of defining technical…

View Details Apply on SimplyHired
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Family Medicine Nurse Practitioner, Rapid City

Company: Monument Health

Location: Rapid City, South Dakota

Posted Aug 17, 2025

View Details Apply on healthecareers.com
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Regional Medical Director - NYC Health + Hospitals/Gotham Health - Brooklyn, New York

Company: Physician Affiliate Group of New York

Location: Brooklyn, New York

Posted Aug 17, 2025

View Details Apply on healthecareers.com
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Physician-Psychiatry: Adult

Company: Banner Health

Location: Sun City West, Arizona

Posted Aug 17, 2025

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Full Time – APP Critical Care & Surgery

Company: Catholic Health System

Location: Buffalo, New York

Posted Aug 17, 2025

View Details Apply on healthecareers.com
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Endocrinologist

Company: NewYork-Presbyterian

Location: Brooklyn, New York

Posted Aug 17, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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