Customer Experience Jobs in New York City, NY

1,656,292 open positions · Updated daily

Looking for Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the New York City, NY area.

Skilled Carpenter

Company: Perennial Empire

Location: New York, NY

Posted Aug 14, 2025

OSHA-10 and 30 certification. Proven cabinet installation experience (base, upper, tall/pantry). Drill clean cutouts for plumbing/gas and reinforce as needed?

Teacher - Head Start Preschool

Company: EPISCOPAL COMMUNITY SERVICES (ECS)

Location: National City, CA

Posted Aug 14, 2025

Verification of current driver’s license and insurance required for personal car usage. Responsive care giving: Respond quickly in a soothing and tender manner…

Heating, Ventilation, and Air Conditioning Technician

Company: Setpoint Technical Corporation

Location: Brooklyn, NY

Posted Aug 14, 2025

Provide field service support by responding promptly to service calls and customer inquiries. Ability to operate tools and equipment safely in the field service…

Chef Manager

Company: Pinnacle Dietary Global

Location: Brooklyn, NY

Posted Aug 14, 2025

Develop and implement kitchen flow for most efficiency. May be required work in excessive heat and cold in association with the kitchen environment.

NYC The Bronx RN School Nurse

Company: EverSource

Location: Bronx, NY

Posted Aug 14, 2025

Active RN license issued by the State of New York. Current CPR and First Aid certification (mandatory). Ability to work independently with sound clinical…

Housekeeping, Maids and Housekeeping Cleaners

Company: RED CAP VALET SERVICES

Location: New York, NY

Posted Aug 14, 2025

The ideal candidate will be responsible for maintaining cleanliness and order in residential or commercial spaces, ensuring a welcoming environment for clients…

Construction Laborer

Company: Boris Prime Renovation

Location: New York, NY

Posted Aug 14, 2025

Clean and prepare construction sites to eliminate possible hazards and ensure day-to-day safety, and keep tools and equipment in good working condition.

Wood Refinisher

Company: PREMIER RESTORATION & INTERIOR MAINTENANCE, LTD

Location: New York, NY

Posted Aug 14, 2025

Experience in wood finishing or related field. Ability to read and interpret blueprints and technical drawings. Sand and prepare wood surfaces for finishing.

Preschool Special Education Teacher

Company: Life Skills Preschool

Location: Whitestone, NY

Posted Aug 14, 2025

Develop and implement activities and lessons based on the curriculum and to meet the individual and group needs of children in the classroom.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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