Customer Experience Jobs in New York City, NY

1,656,292 open positions · Updated daily

Looking for Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the New York City, NY area.

health system full-time per diem

Neurosurgeon

Company: Physician Affiliate Group of New York

Location: Brooklyn, New York

Posted Aug 13, 2025

View Details Apply on healthecareers.com
travel 401(k)

Travel RN - Labor and Delivery - Niagara Falls, New York - $2232/week

Company: Vetted Health

Location: Niagara Falls, New York

Posted Aug 13, 2025

View Details Apply on healthecareers.com

Principal Data Scientist - NLP

Company: Capital One

Location: New York, NY

Posted Aug 13, 2025

A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, or a related quantitative…

View Details Apply on SimplyHired
travel 401(k) life insurance

Travel Ultrasound Technologist - $2,730 per week

Company: Prime HealthCare Staffing

Location: Niagara Falls, New York

Posted Aug 13, 2025

View Details Apply on healthecareers.com
loan assistance relocation assistance sign-on bonus

Part-Time Gastroenterologist | The Premiere Lovelace Health System in Albuquerque, NM

Company: Lovelace Health System

Location: Albuquerque, New Mexico

Posted Aug 13, 2025

View Details Apply on healthecareers.com
part-time full-time contract

School Services - Occupational Therapist - $42 per hour

Company: Supplemental Health Care

Location: Niagara Falls, New York

Posted Aug 13, 2025

View Details Apply on healthecareers.com

DevOps Engineer (3 days onsite), Local to NYC, NY

Company: Integrity Consulting

Location: New York, NY

Posted Aug 13, 2025

Experience in working with CICD tools like Jenkins, GitHub, GitHub Actions, Articatory, SonarQube, Fortify, Blackduck, Xray, and AWS tools.

View Details Apply on SimplyHired

Concrete Project Manager

Company: Glenco Contracting

Location: Long Island City, NY

Posted Aug 13, 2025

Create and maintain all project-related documentation and correspondence. Ability to review drawings and specifications to become completely familiar with the…

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be or bc telemedicine ambulatory care

Chief of Thoracic Surgery

Company: Westchester Medical Center Advanced Physician Services

Location: Valhalla, New York

Posted Aug 13, 2025

View Details Apply on healthecareers.com

Electrician

Company: ADMIN FOR CHILDREN'S SVCS

Location: Brooklyn, NY

Posted Aug 13, 2025

At least three years of full-time satisfactory experience as an electrician and sufficient full-time satisfactory experience as an electrician's helper or…

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part-time full-time research

General Anatomic/Clinical Pathologist – Brooklyn Region (Northwell Health)

Company: Northwell Health Physician Partners

Location: Brooklyn, New York

Posted Aug 13, 2025

View Details Apply on healthecareers.com

CONSTRUCTION WORKERS NEEDED* Bird Control Specialist – Installation & Maintenance

Company: Select Exterminating

Location: Queens, NY

Posted Aug 13, 2025

Valid driver’s license and clean driving record. Valid driver's license and OSHA 30 REQUIRED (OSHA 40 preferred)*. Competitive pay based on experience.

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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