Customer Experience Jobs in New York City, NY

1,656,292 open positions · Updated daily

Looking for Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the New York City, NY area.

Construction Accountant

Company: Rinnovo Construction

Location: New York, NY

Posted Aug 13, 2025

Oversee Accounts Payable (AP) and Accounts Receivable (AR) processes, including vendor payments, subcontractor invoices, and client billing.

View Details Apply on SimplyHired

Senior HVAC Technician

Company: The Metro Group, Inc.

Location: Long Island City, NY

Posted Aug 13, 2025

This role leads crews in repairs, modifications, and installations of various components of HVAC systems as well as independently completing troubleshooting and…

View Details Apply on SimplyHired
full-time be or bc

General Neurology

Company: Dartmouth Health

Location: Manchester, New Hampshire

Posted Aug 13, 2025

View Details Apply on healthecareers.com

AWS Cloud Engineer – AWS Lambda

Company: Resourceful Talent Group

Location: New York, NY

Posted Aug 13, 2025

Lead serverless-focused infrastructure design and development. Scale solutions to enterprise-grade. Proven expertise with AWS Lambda and related AWS services (…

View Details Apply on SimplyHired

Pharmacist Needed Part time

Company: Confidential

Location: New York, NY

Posted Aug 13, 2025

*Job Overview* We are looking for Part time PHARMACIST. ONLY 1 week day and Sunday. Prime Rx system experience required. Pay: $75.00 per hour Weekdays :…

View Details Apply on SimplyHired

Welder

Company: Ultimate Boiler Treatments

Location: New York, NY

Posted Aug 13, 2025

Utilize hand tools, power tools, and welding equipment to fabricate metal components. Proven experience in welding with a strong understanding of fabrication…

View Details Apply on SimplyHired

Global Practice Architect, Data IV, Google Cloud

Company: Google

Location: New York, NY

Posted Aug 13, 2025

You will orchestrate across numerous contributing teams including Solutions, Services, Partners, Product Engineering, Marketing, and GTM stakeholder…

View Details Apply on SimplyHired

Software Development Engineer III, Annapurna Labs

Company: Annapurna Labs (U.S.) Inc.

Location: New York, NY

Posted Aug 13, 2025

5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience. A day in the life.

View Details Apply on SimplyHired
per diem

Neurohospitalist

Company: Cayuga Health System

Location: Ithaca, New York

Posted Aug 13, 2025

View Details Apply on healthecareers.com
health system full-time be or bc

Medical Director-Hospital Medicine

Company: Trinity Health

Location: Syracuse, New York

Posted Aug 13, 2025

View Details Apply on healthecareers.com

Software Development Engineer III, Annapurna Labs

Company: Amazon Development Center U.S., Inc.

Location: New York, NY

Posted Aug 13, 2025

5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience. A day in the life.

View Details Apply on SimplyHired

Deputy Content Manager

Company: Eurasia Group

Location: New York, NY

Posted Aug 13, 2025

Variously curating, editing, and creating content, which may be published on our website, for our daily newsletters, on social channels, and as short-form…

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

Related Pages

All Customer Experience Jobs 1,799 jobs All Jobs in New York City, NY 691,236 jobs Customer Experience in Remote 2,990,724 jobs Customer Experience in Other US Location 2,601,924 jobs Customer Experience in Multiple Locations 608,700 jobs Customer Experience in USA 545,784 jobs Customer Experience in Washington DC 421,620 jobs Customer Experience in Chicago, IL 404,964 jobs Travel in New York City, NY 79,837 jobs Full Time in New York City, NY 46,687 jobs Retirement Plan in New York City, NY 43,124 jobs 401(K) in New York City, NY 37,542 jobs Health Insurance in New York City, NY 34,384 jobs Life Insurance in New York City, NY 33,039 jobs