Customer Experience Jobs in New York City, NY

1,656,292 open positions · Updated daily

Looking for Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the New York City, NY area.

Lead Teacher for 2 year old classroom

Company: Alphabet City Childcare

Location: Astoria, NY

Posted Aug 11, 2025

Planning and implementing activities that develop self-esteem and social skills. We are a DOE/UPK center based daycare that are dedicated and commited to…

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health system full time be or bc

Endocrinologist

Company: Hackensack Meridian Health

Location: Neptune Township, New Jersey

Posted Aug 11, 2025

View Details Apply on healthecareers.com
full time academic be or bc

Assistant/Associate Professor – BE/BC Rheumatologist

Company: The University of Oklahoma Health Science Center

Location: Oklahoma City, Oklahoma

Posted Aug 11, 2025

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Director, Data Scientist - Apollo/Card Data

Company: Capital One

Location: New York, NY

Posted Aug 11, 2025

A PHD in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, or a related quantitative field) plus 4…

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Security Guard/ Bouncers needed asap start today nyc

Company: Scr Associates Inc

Location: New York, NY

Posted Aug 11, 2025

Must have a NY State security guard license. You must arrive wearing a BLACK SUIT, WHITE SHIRT, BLACK TIE AND BLACK DRESS SHOES and bring your valid Security…

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Daycare Custodian

Company: Headway Services

Location: Brooklyn, NY

Posted Aug 11, 2025

We are seeking a responsible, detail-oriented Custodian with experience working around children and a strong understanding of educational environments.

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Security Guards/Bouncers/Doormen full/part time brooklyn/mahattan

Company: Scr Associates Inc

Location: New York, NY

Posted Aug 11, 2025

Must have a NY State security guard license. You must arrive wearing a BLACK SUIT, WHITE SHIRT, BLACK TIE AND BLACK DRESS SHOES and bring your valid Security…

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Sales Associate

Company: ksubi

Location: New York, NY

Posted Aug 11, 2025

Have experience in apparel, driving sales and achieving results. Merchandise benefits (discount) and uniform allowance. Full US working rights required.

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Executive Protection Specialist / Driver

Company: Society Staffing

Location: New York, NY

Posted Aug 11, 2025

Valid U.S. work authorization and driver’s license. Minimum 2-3 years of professional driving experience, ideally for private families or high-profile…

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Rheumatologist

Company: Hackensack Meridian Health

Location: Edison, New Jersey

Posted Aug 11, 2025

View Details Apply on healthecareers.com

Security Guards Bouncers Doormen full part time brooklyn mahattan

Company: Scr Associates Inc

Location: New York, NY

Posted Aug 11, 2025

Must have a NY State security guard license. You must arrive wearing a BLACK SUIT, WHITE SHIRT, BLACK TIE AND BLACK DRESS SHOES and bring your valid Security…

View Details Apply on SimplyHired

Principal Associate, Data Scientist - Transaction Intelligence

Company: Capital One

Location: New York, NY

Posted Aug 11, 2025

A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, or a related quantitative…

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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