Customer Experience Jobs in New York City, NY

1,656,292 open positions · Updated daily

Looking for Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the New York City, NY area.

Designer

Company: Prophet

Location: New York, NY

Posted Aug 07, 2025

Stay up-to-date with industry developments and design tools. Contribute to design projects from conception through delivery, including the design of brand…

View Details Apply on SimplyHired
sign-on bonus relocation assistance part time

OB Laborist Opportunity – New Bedford & Fall River, MA

Company: Southcoast Health

Location: New Bedford & Fall River, MA

Posted Aug 07, 2025

View Details Apply on healthecareers.com
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Emergency Medicine Medical Director

Company: Inhospital Physicians

Location: Garden City, Michigan

Posted Aug 06, 2025

View Details Apply on healthecareers.com
health system full time + 1 tags

Nurse Practitioner - CBMC-FT Evenings-Critical Care NPs SBM-Livingston-NJ

Company: RWJBarnabas Health

Location: Livingston, New Jersey

Posted Aug 07, 2025

View Details Apply on healthecareers.com

Customer Service /Call Center Representative (Phone Support Experience)

Company: Trigyn

Location: Queens, NY

Posted Aug 06, 2025

Answer heavy volume of incoming calls. Data entry experience and a minimum of 25 wpm typing skills. Respond to telephone, mail, e-mail and in-person inquiries;…

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health system full time be or bc

RWJBarnabas Health is Seeking a Fellowship Trained, Director of Geriatrics to Join Monmouth Medical Center Southern Campus in Lakewood, NJ

Company: RWJBarnabas Health

Location: Lakewood, New Jersey

Posted Aug 06, 2025

View Details Apply on healthecareers.com

Remote Registered Nurse - Document Review (NY License Required)

Company: CareerNation

Location: New York, NY

Posted Aug 07, 2025

Active, unrestricted Registered Nurse (RN) license in the state of New York required. Provide guidance on necessary follow-up actions, such as additional…

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PREA Manager (Prison Rape Elimination Act)

Company: Critical Response Strategies

Location: New York, NY

Posted Aug 07, 2025

Serves as the primary authority on PREA-related matters, driving policy development, training, data analysis, and investigative oversight in alignment with…

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health system full time be or bc

Pediatric Emergency Medicine Physician Opportunity

Company: Hackensack Meridian Health

Location: Hackensack, New Jersey

Posted Aug 06, 2025

View Details Apply on healthecareers.com

Analyst, Revenue Analytics

Company: Disney

Location: New York, NY

Posted Aug 06, 2025

Partner with cross-functional teams to develop new reporting tools and insights aligned with evolving business needs.

View Details Apply on SimplyHired
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Urologist

Company: St. Luke’s University Health Network

Location: Phillipsburg, New Jersey

Posted Aug 06, 2025

View Details Apply on healthecareers.com
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GI Hospitalist, Assistant/Associate Professor, Internal Medicine, Gastroenterology (155371)

Company: Stony Brook University SUNY

Location: Stony Brook, New York

Posted Aug 07, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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