Customer Experience Jobs in New York City, NY

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Looking for Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the New York City, NY area.

PRN Retail Pharmacist

Company: Cardinal Health

Location: West New York, NJ

Posted Aug 07, 2025

Participates in supervision of technical staff. Immunization Certification or willing to become a certified immunizer within 90 days of hire.

Security Monitor - Domestic Violence Programs

Company: Urban Resource Institute

Location: New York, NY

Posted Aug 07, 2025

Provide administrative support in the area of the office coverage, telephone and clerical work. Maintain a log of visitors entering and exiting the premises and…

Analyst, Revenue Analytics

Company: Disney Advertising

Location: New York, NY

Posted Aug 07, 2025

Partner with cross-functional teams to develop new reporting tools and insights aligned with evolving business needs.

Staff Pharmacist Per Diem Coverage (Specialty Retail) Bronx, NY

Company: RPh on the Go

Location: Bronx, NY

Posted Aug 07, 2025

Doctor of Pharmacy (PharmD) degree, active Pharmacist license, and minimum 1+ years Pharmacist experience required. Process billing and reimbursement claims.

Industrial Painter

Company: Pristine Concepts Solutions

Location: New York, NY

Posted Aug 07, 2025

The ideal candidate has proven spray experience and holds a valid Swings Stage certification, OSHA 30 and STS. New York, NY 10038 (Required).

Registered Nurse – RN – Cancer Infusion Center – Center for Community Health – Days

Company: NewYork-Presbyterian Hospital

Location: Brooklyn, NY

Posted Aug 07, 2025

The Center for Community Health, in the heart of Park Slope at our NewYork-Presbyterian Brooklyn Methodist Hospital, sets a new bar in personalized outpatient…

Data Scientist, Marketing Analytics

Company: Etsy

Location: Brooklyn, NY

Posted Aug 07, 2025

Passionate about subjects such as experimental design, data visualization, and statistical analysis techniques. Proficient in SQL and either R or Python.

HVAC Installer/Technician

Company: MPV Mechanical

Location: New York, NY

Posted Aug 07, 2025

Experience as a service technician or in field service roles is a plus. Proficiency in using hand tools and power tools relevant to HVAC installation tasks.

Sr Designer, Presentations

Company: Sony Pictures Entertainment, Inc.

Location: Culver City, CA

Posted Aug 07, 2025

As the largest independent TV studio in the industry, SPTS produces 50+ shows each year including THE BOYS, COBRA KAI, THE GOOD DOCTOR, OUTLANDER, and PLATONIC.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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