Customer Experience Jobs in New York City, NY

1,656,292 open positions · Updated daily

Looking for Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the New York City, NY area.

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Otolaryngology Head & Neck Surgery, Assistant Professor, ColumbiaDoctors, Westchester

Company: NewYork-Presbyterian

Location: Westchester County, NY

Posted Aug 06, 2025

View Details Apply on healthecareers.com

Brakes/HVAC Repair Technician - Union City, CA

Company: Top Tempo Technical

Location: Union City, CA

Posted Aug 05, 2025

Position requires mechanical experience ideally with autos, trucks, or heavy industrial equipment as well as common sense, a willing attitude and good work…

View Details Apply on SimplyHired
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Physician - OBGYN/GYN Surgeon

Company: CHRISTUS Health

Location: Santa Fe, New Mexico

Posted Aug 05, 2025

View Details Apply on healthecareers.com

Clinical Pharmacist II - GI Ambulatory (Part-Time, 8-Hour Day Shifts)

Company: Stanford Health Care

Location: Redwood City, CA

Posted Aug 06, 2025

Maintains continuous awareness f new developments in the fast-moving drug field and be aware of emerging patterns, systems, and techniques in pharmacy practice.

View Details Apply on SimplyHired

Senior Applied AI Software Engineer

Company: GloComms

Location: New York, NY

Posted Aug 06, 2025

Bachelor's and Master's Degree in Computer Science or related technical field. Communicate findings and model insights to both technical and non-technical…

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Customer Service Representative

Company: Beacon Box

Location: Jersey City, NJ

Posted Aug 05, 2025

Maintain detailed records of customer interactions and transactions. Strong communication, active listening, and problem-solving skills.

View Details Apply on SimplyHired

Bench Carpenter

Company: ABM Industries

Location: New York, NY

Posted Aug 06, 2025

Utilize various carpenter hand tools, portable power tools, and standard measuring instruments. Proven experience in carpentry or related field.

View Details Apply on SimplyHired
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Part Time w/ Benefits – APP Critical Care & Surgery

Company: Catholic Health System

Location: Buffalo, New York

Posted Aug 06, 2025

View Details Apply on healthecareers.com

Global Practice Architect, Infrastructure III, Google Cloud

Company: Google

Location: New York, NY

Posted Aug 06, 2025

You will orchestrate across numerous contributing teams including solutions, services, partners, product engineering, marketing, and GTM stakeholder…

View Details Apply on SimplyHired
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General Urologist with Focus on Female Urology

Company: Hackensack Meridian Health

Location: North Bergen, New Jersey

Posted Aug 06, 2025

View Details Apply on healthecareers.com
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Urologist, Newton/Hackettstown

Company: Atlantic Health System

Location: Newton, New Jersey

Posted Aug 06, 2025

View Details Apply on healthecareers.com

Sales Associate

Company: Finsight Group Inc

Location: Manhattan, NY

Posted Aug 06, 2025

*Prospecting:* Execute thoughtful and tailored outreach and follow ups to the identified prospects via calls, emails, conferences and other outreach medium.

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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