Customer Experience Jobs in New York City, NY

1,656,292 open positions · Updated daily

Looking for Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the New York City, NY area.

403(b) 457(b) dental insurance

Internal Medicine or Family Medicine - Hospitalist

Company: Trinity Health

Location: Rome, New York

Posted Aug 03, 2025

View Details Apply on healthecareers.com
dental insurance disability insurance health insurance

Physician - Gastroenterologist Hospitalist - Mercy Hospital Oklahoma City

Company: Mercy Clinic

Location: Oklahoma City, Oklahoma

Posted Aug 03, 2025

View Details Apply on healthecareers.com
hospital health system research

Director, Advanced Heart Failure– South Shore University Hospital Bay Shore, New York

Company: Northwell Health Physician Partners

Location: Bay Shore, New York

Posted Aug 03, 2025

View Details Apply on healthecareers.com
full time be or bc

Section Chief - Endocrinology

Company: Dartmouth Health

Location: Lebanon, New Hampshire

Posted Aug 03, 2025

View Details Apply on healthecareers.com
401(k) continuing education credits dental insurance

General Otolaryngologist with Emphasis in Otology

Company: South Valley ENT Associates

Location: Salt Lake City, Utah

Posted Aug 03, 2025

View Details Apply on healthecareers.com
401(k) health insurance vision insurance

Licensed Mental Health Professional (LMSW, LCSW, PLPC, LPC)

Company: Wexford Health Sources

Location: New Orleans, Louisiana

Posted Aug 03, 2025

View Details Apply on healthecareers.com
401(k) health insurance life insurance

MAT Licensed Practical Nurse

Company: Wexford Health Sources

Location: Springer, New Mexico

Posted Aug 03, 2025

View Details Apply on healthecareers.com
full time

Rheumatology Physician Assistant

Company: Monument Health

Location: Rapid City, South Dakota

Posted Aug 03, 2025

View Details Apply on healthecareers.com
full time academic

Assistant/Associate Professor, Non-Tenure Track Full Time Position

Company: Rutgers School of Dental Medicine

Location: Newark, New Jersey

Posted Aug 03, 2025

View Details Apply on healthecareers.com
health system full time + 1 tags

Physician Assistant FT Days - RWJMS Neurosurgery - New Brunswick

Company: RWJBarnabas Health

Location: New Brunswick, New Jersey

Posted Aug 03, 2025

View Details Apply on healthecareers.com
401(k) health insurance life insurance

Substance Use Disorder Counselor

Company: Wexford Health Sources

Location: Los Lunas, New Mexico

Posted Aug 03, 2025

View Details Apply on healthecareers.com

Jr. Graphic Designer

Company: Proteam Solutions Inc.

Location: New York, NY

Posted Aug 03, 2025

At least one year of experience in graphic design. This role involves collaboration with garment vendors and the design team to translate graphic artwork from…

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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