Customer Experience Jobs in New York City, NY

1,656,292 open positions · Updated daily

Looking for Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the New York City, NY area.

401(k) health insurance life insurance

Psychiatric Registered Nurse

Company: Wexford Health Sources

Location: Los Lunas, New Mexico

Posted Aug 04, 2025

View Details Apply on healthecareers.com
health system part time full time

Addiction Medicine Physician – Medical Director

Company: Catholic Health System

Location: Buffalo, New York

Posted Aug 04, 2025

View Details Apply on healthecareers.com
full time

Heart Failure Cardiology Nurse Practitioner

Company: Monument Health

Location: Rapid City, South Dakota

Posted Aug 04, 2025

View Details Apply on healthecareers.com
full time be or bc day shift

Acute Care and Ambulatory Geriatrician

Company: Hackensack Meridian Health

Location: Hackensack, New Jersey

Posted Aug 04, 2025

View Details Apply on healthecareers.com
full time

Primary Care Physicians Needed in Westchester County, New York

Company: CompHealth

Location: Hartsdale, New York

Posted Aug 04, 2025

View Details Apply on healthecareers.com

Skilled HVAC Cooling Service Technician NO ON CALL

Company: Petri Plumbing & Heating

Location: Brooklyn, NY

Posted Aug 03, 2025

Applicants must have a current driver license to drive company vehicle to customer's homes and businesses. This position handles service calls to customers in…

View Details Apply on SimplyHired
health system full time + 1 tags

Nurse Practitioner - General Surgery Sub-Specialty (Nights)

Company: Hackensack Meridian Health

Location: Edison, New Jersey

Posted Aug 03, 2025

View Details Apply on healthecareers.com
flexible spending account health insurance health savings account

Dermatologist needed in Portsmouth, NH

Company: PhyNet Dermatology

Location: Portsmouth, New Hampshire

Posted Aug 04, 2025

View Details Apply on healthecareers.com

Skilled Service Plumber NO ON CALL

Company: Petri Plumbing & Heating

Location: Brooklyn, NY

Posted Aug 03, 2025

Applicants must have a current driver license to drive company vehicle to customer's homes and businesses. All interested candidates must be able to assemble,…

View Details Apply on SimplyHired

Customer Service Representative (Weekend Required)

Company: Petri Plumbing & Heating

Location: Brooklyn, NY

Posted Aug 03, 2025

To provide outstanding Customer Service while answering phones to assist our clients with scheduling appointments to provide service to their homes in a timely…

View Details Apply on SimplyHired
sign-on bonus relocation assistance health system

Falck Cancer Center – Radiation Oncologist

Company: Arnot Health

Location: Elmira, New York

Posted Aug 04, 2025

View Details Apply on healthecareers.com

Residential HVAC Maintenance Specialist

Company: Petri Plumbing & Heating

Location: Brooklyn, NY

Posted Aug 03, 2025

Applicants must have a current driver license to drive company vehicle to customer's homes and businesses. We have openings for highly technical, professional,…

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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