Customer Experience Jobs in New York City, NY

1,656,479 open positions · Updated daily

Looking for Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the New York City, NY area.

full time supportive leadership be or bc

Transplant Pulmonologist

Company: Northwell Health Physician Partners

Location: Manhasset, New York

Posted Jul 27, 2025

View Details Apply on healthecareers.com

Associate II - Prime Client Operations

Company: JPMorganChase

Location: Jersey City, NJ

Posted Jul 27, 2025

Skillset to properly escalate issues to management, controls team and front office sales and trading teams. Relentless and versatile learner with an aptitude…

View Details Apply on SimplyHired

Travel Registered Nurse RN Medical Surgical

Company: OneStaffMedical

Location: New York, NY

Posted Jul 27, 2025

Medical-Surgical nurses provide direct care to adult patients in a variety of settings and is the largest group of nurses.

View Details Apply on SimplyHired

Catering -Chef

Company: Nineteen Twenty Four (400)

Location: Brooklyn, NY

Posted Jul 27, 2025

Valid driver’s license and ability to drive a commercial vehicle. Perform other job-related duties such as packing, loading and unloading catering van for off-…

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be or bc new grad

Endovascular Neurosurgeon Job on Long Island, New York

Company: CompHealth

Location: Rockville Centre, New York

Posted Jul 27, 2025

View Details Apply on healthecareers.com

Pre-op/PACU RN

Company: CitiMed Surgery Center

Location: Jamaica, NY

Posted Jul 27, 2025

Conducts patient postoperative follow up calls and completes all documentations within the defined timeframe. Licensed in NY as a registered professional nurse…

View Details Apply on SimplyHired

Director, Communications and Audience Strategy

Company: Macy’s

Location: New York, NY

Posted Jul 27, 2025

Candidates with a bachelor’s degree or equivalent work experience in a related field are encouraged to apply. Link business strategy to communications strategy…

View Details Apply on SimplyHired
full time be or bc

OB/GYN (SIUH)

Company: Northwell Health Physician Partners

Location: Staten Island, New York

Posted Jul 27, 2025

View Details Apply on healthecareers.com

Associate - Client Service

Company: JPMorganChase

Location: Brooklyn, NY

Posted Jul 27, 2025

Your developing ability in strategic planning, conflict management, and digital literacy will be key in driving our service delivery forward.

View Details Apply on SimplyHired
401(k) health insurance life insurance

Licensed Practical Nurse

Company: Wexford Health Sources

Location: Grants, New Mexico

Posted Jul 27, 2025

View Details Apply on healthecareers.com
tuition reimbursement clinic full time

Patient Service Rep - Meinders Center for Movement Disorders

Company: Mercy

Location: Oklahoma City, Oklahoma

Posted Jul 27, 2025

View Details Apply on healthecareers.com
health system full time be or bc

Department of Obstetrics and Gynecology Hackensack Meridian Health Atlantic Women's Group

Company: Hackensack Meridian Health

Location: West Long Branch, New Jersey

Posted Jul 27, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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