Customer Experience Jobs in New York City, NY

1,656,479 open positions · Updated daily

Looking for Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the New York City, NY area.

per diem contract travel

Ultrasound Tech in Niagara Falls, New York - $2,528/week

Company: Vetted Health

Location: Niagara Falls, New York

Posted Jul 27, 2025

View Details Apply on healthecareers.com

Housekeeping

Company: Have it Maid

Location: Brooklyn, NY

Posted Jul 26, 2025

This role requires a strong commitment to providing excellent customer service while ensuring that all areas are clean, safe, and welcoming for clients and…

View Details Apply on SimplyHired
travel health savings account life insurance

Travel Nurse RN - ED - Emergency Department - $2,434 per week

Company: Host Healthcare

Location: Niagara Falls, New York

Posted Jul 27, 2025

View Details Apply on healthecareers.com

Customer Service

Company: Lux Bakery

Location: New York, NY

Posted Jul 26, 2025

Handle inbound and outbound calls to assist customers with their inquiries and concerns. Process transactions, including cash handling, efficiently and…

View Details Apply on SimplyHired

Refrigeration Mechanic

Company: CD Mechanical

Location: Queens, NY

Posted Jul 26, 2025

Valid driver’s license with a clean driving record is required. Work independently or as part of a team in the field. Deliver high-quality work on every job.

View Details Apply on SimplyHired

Data Analyst

Company: Disney Direct to Consumer

Location: New York, NY

Posted Jul 26, 2025

This expertise will manifest in the design and implementation of core sports content data models that enable internal clients to explore, analyze, and monitor…

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part time full time contract

LPN / LVN - School Nurse - $37 per hour - Urgently Hiring

Company: Supplemental Health Care

Location: Wilson, New York

Posted Jul 27, 2025

View Details Apply on healthecareers.com

Data Analyst

Company: Columbia University

Location: Manhattanville, NY

Posted Jul 26, 2025

Support the development and update of user-facing reporting tools and dashboards. Assist with translating data findings into visual summaries or clear written…

View Details Apply on SimplyHired

Director of Communications and Marketing

Company: WHEDco Careers Page

Location: Bronx, NY

Posted Jul 26, 2025

Proficient in Microsoft Office Suite, graphic design and social media tools. Bachelor’s degree in communications, English, journalism, marketing, public…

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Japanese Bilingual-:Project Coordinator　10814 J

Company: Leverages U.S. Inc. (Shigotosagashi.com)

Location: New York, NY

Posted Jul 26, 2025

This position requires strong communication skills, proficiency in project management tools, and the ability to collaborate effectively with cross-functional…

View Details Apply on SimplyHired

Pharmaceutical Sales Associate - Brooklyn, NY

Company: IQVIA

Location: New York, NY

Posted Jul 26, 2025

The Pharmaceutical Sales & Service Associate will be responsible for achieving established service/sales objectives by conducting primarily live (and some…

View Details Apply on SimplyHired

Marketing Manager

Company: BPM-PR Firm Is Hiring

Location: New York, NY

Posted Jul 26, 2025

Source and Manage Social Media Team: Recruit, train, and manage a team of social media specialists responsible for creating and curating content, engaging with…

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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