Customer Experience Jobs in New York City, NY

1,656,677 open positions · Updated daily

Looking for Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the New York City, NY area.

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Speech Therapist Home Health SH

Company: Kaiser Permanente

Location: Union City, California

Posted Jul 22, 2025

View Details Apply on healthecareers.com

AWS Senior Lead Product Manager (RapidScale)

Company: Cox Communications

Location: New York, NY

Posted Jul 22, 2025

The right candidate could also have a different combination, such as a master's degree and 6years' experience; a Ph.D. and 3 years' experience in a related…

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health system full time h1b

Diagnostic Radiologist Opportunity | Jamestown, NY | Short Commute to Canada!

Company: UPMC Northwest PA and NY

Location: Jamestown, New York

Posted Jul 22, 2025

View Details Apply on healthecareers.com
401(k) dental insurance health insurance

RN - Home Health

Company: Mercy

Location: Oklahoma City, Oklahoma

Posted Jul 22, 2025

View Details Apply on healthecareers.com
full time be or bc academic

Complex Family Planning Gynecologist

Company: Weill Cornell Medical College Department of Obstetrics and Gynecology

Location: New York, New York

Posted Jul 21, 2025

View Details Apply on healthecareers.com

HVAC & Refrigeration Repair Technician

Company: Hogsalt New York

Location: New York, NY

Posted Jul 21, 2025

Must have a valid driver's license. Minimum of 2 years in-field experience with commercial HVAC and Refrigeration. Perform repairs in the following areas.

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plumber

Company: fox mechanical corp

Location: Queens, NY

Posted Jul 21, 2025

Junior mechanics minimum 3 years of experience. Mechanics minimum 5 years of experience.

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full time be or bc

Primary Care Physician- Park Slope, Brooklyn NY

Company: Northwell Health Physician Partners

Location: Brooklyn, New York

Posted Jul 21, 2025

View Details Apply on healthecareers.com

Associate Manager, Customer Success

Company: DoorDash USA

Location: New York, NY

Posted Jul 21, 2025

Track accounts through engagement data (via tools like Looker and Totango) to identify churn risk and work proactively to eliminate that risk.

View Details Apply on SimplyHired
disability insurance paid time off tuition reimbursement

Registered Nurse Emergency (PartTime - Nights) Washington Twshp, NJ

Company: Jefferson Health

Location: Gloucester, New Jersey

Posted Jul 22, 2025

View Details Apply on healthecareers.com

Wireless Sales Associate

Company: Mason Services - Wireless

Location: National City, CA

Posted Jul 22, 2025

We give our Wireless Sales Associates the tools they need to develop their skills and ability in managing customer requests, being solution orientated, creating…

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Delivery Driver CDL B

Company: The Chefs' Warehouse

Location: Bronx, NY

Posted Jul 22, 2025

Have a valid driver’s license. Follow all company and state enforced safety requirements for loading and unloading product. Must Pass a DOT physical.

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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