Customer Experience Jobs in New York City, NY

1,656,677 open positions · Updated daily

Looking for Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the New York City, NY area.

Assistant Accountant

Company: Teneo

Location: New York, NY

Posted Jul 21, 2025

Our full range of advisory services includes strategic communications, investor relations, financial transactions and restructuring, management consulting,…

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Customer Account Representative

Company: Verse Medical

Location: New York, NY

Posted Jul 21, 2025

Experience using CRM software (e.g. Salesforce) and office tools (e.g. Microsoft Office and/or G Suite). Customer Success makes sure that our customers have a…

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flexible schedule malpractice insurance per diem

Psychiatry - Emergency Per Diem

Company: Trinity Health

Location: Syracuse, New York

Posted Jul 21, 2025

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professional development assistance sign-on bonus mentorship

Radiology - Abdominal / Body Imaging - Physician - MSW - Manhattan and Huntington, NY

Company: Mount Sinai Health System

Location: Manhattan, New York

Posted Jul 21, 2025

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full time part time

Oral Surgeon

Company: Nuvia Dental Implant Center

Location: Moorestown, New Jersey

Posted Jul 21, 2025

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Python Developer

Company: Macquarie Group Limited

Location: New York, NY

Posted Jul 21, 2025

You will also experiment with technologies that can solve complex business problems, provide maintenance to the existing codebase and contribute to the ongoing…

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Woodshop Supervisor

Company: Arsenal New York

Location: Long Island City, NY

Posted Jul 21, 2025

Must be able to read, understand and mark up shop drawings for design and carpentry departments. You should be an expert in woodworking, cabinet making, work…

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health system full time be or bc

Physician - Gastroenterologist

Company: Capital Health

Location: Bordentown, New Jersey

Posted Jul 21, 2025

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401(k) health insurance vision insurance

Medical Records Clerk - NMCD

Company: Wexford Health Sources

Location: Los Lunas, New Mexico

Posted Jul 21, 2025

View Details Apply on healthecareers.com

Senior Manager, Strategic Marketing

Company: Aramark

Location: New York, NY

Posted Jul 21, 2025

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. 3+ years managing a small team.

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Project Manager Information Technology

Company: Hospital for Special Surgery

Location: New York, NY

Posted Jul 21, 2025

A bachelor’s degree at a 4-year institution; preferred majors in computer science, healthcare. Track all issues and risks with the appropriate tools.

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Carpenter

Company: 212 Builders Inc

Location: New York, NY

Posted Jul 21, 2025

Valid driver’s license is a plus. Use a variety of hand tools and power tools safely and effectively. Read and interpret blueprints, technical drawings, and…

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Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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