Customer Experience Jobs in New York City, NY

1,656,955 open positions · Updated daily

Looking for Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the New York City, NY area.

Licensed Practical Nurse-Acute Care

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Syracuse, New York

Posted Jul 15, 2025

View Details Apply on usajobs.gov

Registered Nurse - Community Care Coordinator

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Iowa City, Iowa

Posted Jul 15, 2025

View Details Apply on usajobs.gov
hospital full time

Plastic Surgeon Needed at Elliot Hospital - Manchester, NH (No Sales Tax & No State Tax, 1-hr to Boston)

Company: Elliot Health System

Location: Manchester, New Hampshire

Posted Jul 14, 2025

View Details Apply on healthecareers.com

Dental Assistant

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Batavia, New York

Posted Jul 15, 2025

View Details Apply on usajobs.gov

Cook Supervisor (Cook Foreman)

Company: Department of Justice - Justice, Bureau of Prisons/Federal Prison System

Location: Yazoo City, Mississippi

Posted Jul 15, 2025

View Details Apply on usajobs.gov

Mounting/Laminating Operator

Company: The Vomela Companies

Location: Jersey City, NJ

Posted Jul 14, 2025

Competitive compensation, $22 to $29 per hour based upon experience. Perform mounting and laminating of large format graphics using hot and cold lamination…

View Details Apply on SimplyHired

Manager, Client Solutions

Company: Comcast Corporation

Location: New York, NY

Posted Jul 14, 2025

Ensure team’s ability to provide excellent technical guidance for the lifecycle of dedicated products and technical vetting for proposed usage of new products,…

View Details Apply on SimplyHired

Lead Custodial Supervisor

Company: North Hills Facility Services

Location: Brooklyn, NY

Posted Jul 15, 2025

Must have a solid understanding of commercial cleaning practices, including floor care and the use of industrial cleaning equipment.

View Details Apply on SimplyHired

Registered Nurse

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Albuquerque, New Mexico

Posted Jul 15, 2025

View Details Apply on usajobs.gov

Sous Chef

Company: Madison Square Garden Entertainment

Location: New York, NY

Posted Jul 14, 2025

Bachelor’s degree in Culinary Science or relevant field. Your duties will include recruiting new employees, responding to guest issues, and developing new menu…

View Details Apply on SimplyHired

Medical Instrument Technician (Diagnostic Ultrasound)

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Bath, New York

Posted Jul 15, 2025

View Details Apply on usajobs.gov

Registered Nurse (RN) Supervisor

Company: Triboro Center

Location: Bronx, NY

Posted Jul 14, 2025

Must hold valid Registered Nurse (RN) license. Provide information to residents & staff by answering questions and requests. Long-Term Care experience required.

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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