Customer Experience Jobs in New York City, NY

1,656,955 open positions · Updated daily

Looking for Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the New York City, NY area.

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Inpatient Psychiatrist Staten Island University Hospital – Staten Island, NY

Company: Northwell Health Physician Partners

Location: Staten Island, New York

Posted Jul 14, 2025

View Details Apply on healthecareers.com

Data Analyst III

Company: Fanatics Holdings, Inc.

Location: New York, NY

Posted Jul 14, 2025

Conduct rigorous analysis on product, user behavior, and revenue data to uncover strategic opportunities across Fanatics’ businesses and audiences.

View Details Apply on SimplyHired

Cloud Solutions Architect

Company: Point72

Location: New York, NY

Posted Jul 14, 2025

Bachelor’s degree in computer science, information technology, or a related field. Lead the evaluation and selection of AWS services and tools to enhance the…

View Details Apply on SimplyHired

Carpenter / General Construction- Residential -Foreman / Manager / Handyman / Misc

Company: RemodelNY

Location: New York, NY

Posted Jul 14, 2025

3+ years of installation, carpentry, trim carpentry, construction, or in-home renovation experience. Remodel apartments quickly by using trade skills such as…

View Details Apply on SimplyHired
401(k) dental insurance disability insurance

Licensed Practical Nurse

Company: Wexford Health Sources

Location: New Orleans, Louisiana

Posted Jul 14, 2025

View Details Apply on healthecareers.com

IT Governance Analyst

Company: Starr Companies

Location: New York, NY

Posted Jul 14, 2025

This role acts as a key bridge between technical teams (e.g., Systems, Network, Applications and Cloud Administrators) and Governance/Risk/Compliance (GRC)…

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Licensed Practical Nurse-Specialty Clinic

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Syracuse, New York

Posted Jul 14, 2025

View Details Apply on usajobs.gov

Fine Dining Executive Sous Chef JN -072025-162949

Company: Goodwin Recruiting

Location: New York, NY

Posted Jul 14, 2025

Daily responsibilities include overseeing mise en place, assisting with menu development, expediting service, and ensuring kitchen cleanliness and prep accuracy…

View Details Apply on SimplyHired

AWS Cloud Architect

Company: Point72

Location: New York, NY

Posted Jul 14, 2025

Bachelor’s degree in computer science, information technology, or a related field. Evaluate and recommend AWS services and tools to enhance the performance,…

View Details Apply on SimplyHired

Client Service Specialist

Company: Villa & House

Location: New York, NY

Posted Jul 14, 2025

As a Full Time Client Service Specialist at VillaHouse, you will play a crucial role in enhancing the client experience from order entry to follow-up.

View Details Apply on SimplyHired

Medical Instrument Technician-EKG

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Salt Lake City, Utah

Posted Jul 14, 2025

View Details Apply on usajobs.gov
full time

MRI Technologist II - On Call

Company: Kaiser Permanente

Location: Redwood City, California

Posted Jul 14, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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