Customer Experience Jobs in New York City, NY

1,657,251 open positions · Updated daily

Looking for Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the New York City, NY area.

Customer Care Navigator

Company: EmblemHealth

Location: Jackson Heights, NY

Posted Jun 30, 2025

Provide post sales customer service follow‐up with Sales colleagues, both onsite and in the field within the region, to follow up on member customer service and…

View Details Apply on SimplyHired
health system full time + 1 tags

Transplant, Physician Assistant - Nights

Company: Hackensack Meridian Health

Location: Hackensack, New Jersey

Posted Jun 30, 2025

View Details Apply on healthecareers.com

Housekeeping Associate, Bergdorf Goodman

Company: Neiman Marcus

Location: New York, NY

Posted Jun 30, 2025

Paid Parental Leave, Paid Family Leave, and Adoption Support. Retirement Savings Plan (401K) and Life Insurance. NMG Associates Core Discount of 30%.

View Details Apply on SimplyHired
health system full time

RN-Manager, Care Management & Social Work- Full Time, Days, 8am-5pm, Care Management, Morristown Medical Center

Company: Atlantic Health System

Location: Morristown, New Jersey

Posted Jun 30, 2025

View Details Apply on healthecareers.com

Sous Chef

Company: Planet Hollywood New York

Location: New York, NY

Posted Jun 30, 2025

Education :* Associate's Degree (two year college or technical school). Weigh, measure, and mix ingredients according to recipes or personal judgment, using…

View Details Apply on SimplyHired
hospital residency fellowship

Urologist

Company: Saskatchewan Health Authority

Location: The Queen City

Posted Jun 30, 2025

View Details Apply on healthecareers.com

Project Manager

Company: Hello Chapter

Location: New York, NY

Posted Jun 30, 2025

Undergraduate or graduate degree in Construction Management, Engineering, Architecture or another related field from an accredited program.

View Details Apply on SimplyHired
hospital part time full time

Laborist / OB Hospitalist at Catholic Health in Buffalo, NY

Company: Catholic Health System

Location: Buffalo, New York

Posted Jun 30, 2025

View Details Apply on healthecareers.com

Experienced Construction Laborer

Company: A to Z Construction & Beyond Inc.

Location: Harbor City, CA

Posted Jun 30, 2025

What We Are Looking For:* Laborers with possession of a truck, van, SUV, basic tools, and ladders. Experience with tile work, drywall, stucco, painting, framing…

View Details Apply on SimplyHired
401(k) dental insurance flexible schedule

Board Certified/Board Eligible Infectious Disease Physician

Company: Infectious Disease Center of New Jersey

Location: Livingston, New Jersey

Posted Jun 30, 2025

View Details Apply on healthecareers.com

HVAC Service Technician

Company: Quick & Clean HVAC

Location: New York, NY

Posted Jun 30, 2025

Valid driver's license with a clean driving record. Van driving skills for transportation to job sites. Strong mechanical knowledge and troubleshooting skills.

View Details Apply on SimplyHired

Lead Healthcare Solutions Architect (RapidScale)

Company: Cox Communications

Location: New York State

Posted Jun 30, 2025

The right candidate could also have a different combination, such as a master's degree and 6years' experience; a Ph.D. and 3 years' experience in a related…

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

Related Pages

All Customer Experience Jobs 1,799 jobs All Jobs in New York City, NY 1,267,266 jobs Customer Experience in Remote 5,484,051 jobs Customer Experience in Other US Location 4,770,194 jobs Customer Experience in Multiple Locations 1,120,254 jobs Customer Experience in USA 1,002,793 jobs Customer Experience in Washington DC 772,970 jobs Customer Experience in Chicago, IL 743,342 jobs Travel in New York City, NY 79,922 jobs Full Time in New York City, NY 46,687 jobs Retirement Plan in New York City, NY 43,124 jobs 401(K) in New York City, NY 38,310 jobs Health Insurance in New York City, NY 35,548 jobs Life Insurance in New York City, NY 33,616 jobs