Customer Experience Jobs in New York City, NY

1,657,251 open positions · Updated daily

Looking for Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the New York City, NY area.

hospital full time night shift

Seamless Access Representative

Company: Jefferson Health

Location: Camden, New Jersey

Posted Jun 30, 2025

View Details Apply on healthecareers.com

Customer Insights Manager II

Company: Ursus, Inc.

Location: New York, NY

Posted Jun 30, 2025

Own and execute end-to-end customer research studies across multiple business areas (e.g. Smart Light Bulbs, Prospective Smart Home Customers), including study…

View Details Apply on SimplyHired
dental insurance paid time off life insurance

Physician – Neuromuscular Specialist – Cooperstown, NY

Company: Bassett Healthcare Network

Location: Cooperstown, New York

Posted Jun 30, 2025

View Details Apply on healthecareers.com

Laborer

Company: Petri Plumbing & Heating

Location: Brooklyn, NY

Posted Jun 30, 2025

Valid driver’s license with a clean driving record (required). Safely drive a company truck to and from job sites (must have a clean driving record).

View Details Apply on SimplyHired
sign-on bonus health system part time

Maternal Fetal Medicine (SIUH)

Company: Northwell Health Physician Partners

Location: Staten Island, New York

Posted Jun 30, 2025

View Details Apply on healthecareers.com
401(k) dental insurance disability insurance

Hormonal Wellness Physician

Company: Axia Women’s Health

Location: Sewell, New Jersey

Posted Jun 30, 2025

View Details Apply on healthecareers.com

Skilled Service Plumber NO ON CALL

Company: Petri Plumbing & Heating

Location: Brooklyn, NY

Posted Jun 30, 2025

Applicants must have a current driver license to drive company vehicle to customer's homes and businesses. All interested candidates must be able to assemble,…

View Details Apply on SimplyHired

Junior Accountant

Company: Research Foundation of The City University of New York

Location: New York, NY

Posted Jun 30, 2025

These functions include legal assessment and signing of agreements where RFCUNY is named as a fiscal agent; setting up award accounts; preparing sub-awards and…

View Details Apply on SimplyHired
parental leave

Patient Care Associate-PCA (Non-Exempt)

Company: Mercy

Location: Oklahoma City, Oklahoma

Posted Jun 30, 2025

View Details Apply on healthecareers.com
sign-on bonus health system full time

Seeking a Pediatric Gastroenterologist at Staten Island University Hospital

Company: Northwell Health Physician Partners

Location: Staten Island, New York

Posted Jun 30, 2025

View Details Apply on healthecareers.com
hospital travel 401(k)

Computed Tomography Technologist - (CT Tech)

Company: AMN Healthcare, Inc. Medical

Location: REDWOOD CITY, California

Posted Jun 30, 2025

View Details Apply on healthecareers.com
full time be or bc dental insurance

Pediatric Rheumatologist

Company: Hackensack Meridian Health

Location: Hackensack, New Jersey

Posted Jun 30, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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