Customer Experience Jobs in New York City, NY

1,657,251 open positions · Updated daily

Looking for Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the New York City, NY area.

High End Residential Plumber

Company: Hunter Mechanical Services LLC

Location: New York, NY

Posted Jun 24, 2025

✅ Must have hands-on experience in *residential or commercial plumbing* in NYC. Text only* – Send your *name*, *years of plumbing experience in NYC*, and *…

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Cyber Security Analyst

Company: First Quality

Location: Great Neck, NY

Posted Jun 23, 2025

Bachelor’s degree in Computer Security, Cybersecurity, Information Security, or a related field preferred. Research & Development – Explore emerging threats and…

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Security Guard (Part-Time) (Weekends)

Company: Safety Facility Services

Location: Brooklyn, NY

Posted Jun 23, 2025

Warmly welcome and professionally greet all guests and visitors entering the building. You are confident, composed, and capable of handling interactions with…

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Electrician

Company: Pallywag

Location: Brooklyn, NY

Posted Jun 23, 2025

Use hand tools, power tools, and specialized equipment to complete electrical work. Familiarity with hand tools, power tools, and specialized equipment used in…

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Project Manager (Stone & Tile)

Company: Karen Pearse & Co., LLC

Location: New York, NY

Posted Jun 24, 2025

Proficient in reading construction drawings, strong computer skills, specifically, Excel & AutoCAD. Project Managers at KPGD are highly motivated, detail…

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Stockroom Controller - 2 years experience required

Company: Smartech

Location: New York, NY

Posted Jun 24, 2025

As a Stockroom Controller at Smartech, you’ll play a vital supporting role in the smooth day-to-day operation of our NYC store. New York, NY 10036 (Preferred).

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full time monday to friday

Nurse Practitioner - Neurology (General)

Company: CHRISTUS Health

Location: Santa Fe, New Mexico

Posted Jun 23, 2025

View Details Apply on healthecareers.com

Solar Electrician

Company: Ameresco

Location: New York, NY

Posted Jun 23, 2025

Minimum of 2 years experience of industrial solar electric/electronic maintenance experience in the repair, inspection, testing, installation and/or maintenance…

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Sales Associate

Company: Conde Nast

Location: New York, NY

Posted Jun 24, 2025

Prior experience or internships in media, tech, or a related field preferred. Proficiency in Microsoft Excel, Word, PowerPoint, and Google Workspace tools (e.g.…

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HVAC Technician

Company: Apex Building Solutions

Location: New York, NY

Posted Jun 24, 2025

Valid driver's license with a clean driving record is required. Operate company vehicles for service calls and transport tools to job sites.

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dental insurance health insurance malpractice insurance

Psychiatry - Adult Outpatient

Company: Trinity Health

Location: Schenectady, New York

Posted Jun 23, 2025

View Details Apply on healthecareers.com

Project Employee - Marketing Analytics Manager - WNBA

Company: the NBA

Location: New York, NY

Posted Jun 23, 2025

Must be proficient in SQL, understand how to design and evaluate data models, and can closely partner with data engineers and architects to generate data sets…

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Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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