Customer Experience Jobs in New York City, NY

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Looking for Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the New York City, NY area.

Heavy Equipment Transport Driver for Construction Heavy Equipment

Company: Gary Pollack Construction & Excavation

Location: Redwood City, CA

Posted Jun 16, 2025

Previous experience as a low bed transport driver. We have an immediate opening for a full-time Low Bed Transport driver to move heavy equipment.

Entry-Level to Experienced Teacher - Bronx

Company: Success Academy Charter Schools, Inc.

Location: Bronx, NY

Posted Jun 14, 2025

To be considered for this role, applicants must hold a bachelor’s degree before starting first day of work with Success Academy - a background in education is…

Senior Data Scientist, AI Foundations

Company: Capital One

Location: New York, NY

Posted Jun 16, 2025

A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, or a related quantitative…

HVAC Technician

Company: Perfectaire Co Inc

Location: Richmond Hill, NY

Posted Jun 13, 2025

This ideal technician performs field activities associated with installing, maintaining and servicing heating, ventilating and air conditioning systems for…

HVAC Service Technician - Commercial HVAC/R

Company: Denair H.V.A.C

Location: New York, NY

Posted Jun 14, 2025

Diagnose and perform repairs on commercial mechanical and electrical equipment. 5+ years of work experience in the commercial HVAC field.

Staff Accountant

Company: Freehand

Location: New York, NY

Posted Jun 16, 2025

Prepare, record, and process accounts payable and cash disbursement, and accounts receivable and cash receipts. 2+ years of experience in hotel accounting.

Plumber

Company: Rely

Location: Brooklyn, NY

Posted Jun 16, 2025

A valid plumbing license or certification may be required based on local regulations. Utilize hand tools and power tools for tasks such as pipe threading,…

Pharmacist in Charge

Company: Pharmacy Value

Location: West New York, NJ

Posted Jun 14, 2025

Oversee day-to-day pharmacy operations and ensure compliance with state and federal regulations. Provide exceptional patient care and counseling.

Teaching in NYC - No Teaching Experience Required

Company: Success Academy Charter Schools, Inc.

Location: New York, NY

Posted Jun 14, 2025

Learn to assess and analyze data to chart your students’ growth and achievement, and tailor your own teaching methods accordingly.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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