Customer Experience Jobs in New York City, NY

1,657,251 open positions · Updated daily

Looking for Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the New York City, NY area.

Licensed Pharmacist

Company: Rio Drugs Inc

Location: Brooklyn, NY

Posted Jun 03, 2025

Fast Fill Pharmacy, an independent pharmacy in Brooklyn, is seeking a reliable and detail-oriented *Staff Pharmacist*. Job Type:* Full-Time / Part-Time.

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Senior Mobile Developer | GK8 by Galaxy

Company: Galaxy Digital

Location: New York, NY

Posted Jun 03, 2025

Galaxy respects diversity and seeks to provide equal employment opportunities to all employees and job applicants for employment without regard to actual or…

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403(b) pet insurance retirement plan

Home Health Aide

Company: United Health Services

Location: Johnson City, New York

Posted Jun 03, 2025

View Details Apply on healthecareers.com
hospital 403(b) pet insurance

Delivery Room Technician

Company: United Health Services

Location: Johnson City, New York

Posted Jun 02, 2025

View Details Apply on healthecareers.com

Machine Operator II - DPI

Company: Cipla

Location: New York, NY

Posted Jun 03, 2025

In addition to a fulfilling career and competitive salary, the Company offers a comprehensive benefits package to include a 401(k) savings plan and matching,…

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403(b) pet insurance retirement plan

Patient Care Pharmacist - Inpatient

Company: United Health Services

Location: Binghamton, New York

Posted Jun 03, 2025

View Details Apply on healthecareers.com

Front End Developer, Lending

Company: Galaxy Digital

Location: New York, NY

Posted Jun 03, 2025

Experience creating testable front-end components. They will assist in the expansion of our Lending Architecture and will play a pivotal role by helping to…

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Senior Network Engineer

Company: Galaxy Digital

Location: New York, NY

Posted Jun 03, 2025

Bachelor’s degree in computer engineering or related field experience. 5+ years experience of design, implementation, maintenance, & troubleshooting of low-…

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Java Developer, Lending

Company: Galaxy Digital

Location: New York, NY

Posted Jun 03, 2025

You can work independently, have strong analytical and problem-solving skills, and a desire to own issues and see them through to resolution.

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Manager, Project Management - Imaging

Company: ICON Plc

Location: New York, NY

Posted Jun 03, 2025

Minimum of a Bachelor’s Degree in life sciences, project management, business administration, or a related field; advanced degree or relevant certifications (…

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Software Backend Engineer, Core Systems - New York

Company: Galaxy Digital

Location: New York, NY

Posted Jun 03, 2025

Familiarity with domain driven design and event-driven architectures. Expert software engineering skills in Java, Scala, Kotlin, C#, or similar (note that we…

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Associate, Offensive Security Engineer

Company: Galaxy Digital

Location: New York, NY

Posted Jun 03, 2025

Advocate of security testing to software engineering and product teams, and help them develop a mindset of thinking about adverse scenarios and how a system can…

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Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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