Customer Experience Jobs in New York City, NY

1,657,251 open positions · Updated daily

Looking for Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the New York City, NY area.

relocation assistance professional growth clinic

Cardiology - Electrophysiology

Company: Trinity Health

Location: Albany, New York

Posted Jun 02, 2025

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hospital skilled nursing facility nursing home

Phlebotomist

Company: United Health Services

Location: Norwich, New York

Posted Jun 02, 2025

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sign-on bonus exceptional culture & values supportive leadership

OB/GYN Generalist Long Island, NY (Nassau/Suffolk Counties)

Company: Northwell Health Physician Partners

Location: Long Island, NY

Posted Jun 02, 2025

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hospital part time full time

Ob/Gyn (Generalist) – NewYork-Presbyterian/Queens

Company: NewYork-Presbyterian

Location: Fresh Meadows, Queens New York

Posted Jun 02, 2025

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Registered Nurse - PRN

Company: The CORE Institute

Location: Sun City, AZ

Posted Jun 02, 2025

Responds to /refers incoming patient treatment-related phone calls. Ensures pre-op phone calls are made to patients and that these patients fully meet protocol…

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403(b) pet insurance retirement plan

Pulmonary/Respiratory MedSurg Specialty Nurse

Company: United Health Services

Location: Johnson City, New York

Posted Jun 02, 2025

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dental insurance disability insurance employee assistance program

RN

Company: Sunrise Senior Living

Location: Westwood, New Jersey

Posted Jun 02, 2025

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SENIOR GRAPHIC DESIGNER

Company: Bon Appetit

Location: Redwood City, CA

Posted Jun 02, 2025

Brainstorm, develop, and execute creative ideas for the design of sales materials including sales proposals and presentations.

View Details Apply on SimplyHired

Marketing Associate | Marketing and Communications

Company: Macquarie Group Limited

Location: New York, NY

Posted Jun 02, 2025

In this position, you’ll enhance our business market presence by driving the development of high-quality activations across a range of channels including social…

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Primary Care Opportunities in Syracuse, New York

Company: Trinity Health

Location: Syracuse, New York

Posted Jun 02, 2025

View Details Apply on healthecareers.com
sign-on bonus relocation assistance loan repayment program

Teleradiologist-Emergency

Company: WellSpan Health

Location: York, Pennsylvania

Posted Jun 02, 2025

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per diem

Certified Clinical Laboratory Technician - Per Diem

Company: United Health Services

Location: Norwich, New York

Posted Jun 02, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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