Customer Experience Jobs in New York City, NY

1,657,251 open positions · Updated daily

Looking for Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the New York City, NY area.

Senior Tax Accountant

Company: ORCOM US

Location: New York, NY

Posted Jun 02, 2025

Bachelor's in Accounting and a CPA license; Master's in Taxation, preferred. Our business is to assist European companies to develop their activities in North…

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loan repayment program malpractice insurance partner opportunity

NIV Cardiologist – Crystal Run Health, part of Optum New York West Nyack, NY

Company: Optum

Location: West Nyack, New York

Posted Jun 02, 2025

View Details Apply on healthecareers.com
hospital 403(b) pet insurance

Telephone Operator

Company: United Health Services

Location: Johnson City, New York

Posted Jun 02, 2025

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per diem

Clinical Polysomnographic Technician

Company: United Health Services

Location: Binghamton, New York

Posted Jun 02, 2025

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401(k) dental insurance health insurance

Full Time Certified Nurse Midwife

Company: Unified Women's Healthcare

Location: Holmdel, New Jersey

Posted Jun 02, 2025

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travel 403(b) pet insurance

Licensed Practical Nurse

Company: United Health Services

Location: Walton, New York

Posted Jun 02, 2025

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assisted living

Nursing Director

Company: Sunrise Senior Living

Location: Randolph, New Jersey

Posted Jun 02, 2025

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sign-on bonus relocation assistance hospital

Breast Surgeon

Company: Rochester Regional Health

Location: Rochester, New York

Posted Jun 02, 2025

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hospital

Dental Hygiene: Tinton Falls - New Jersey

Company: Proxi Dental Staffing

Location: Tinton Falls, New Jersey

Posted Jun 02, 2025

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dental insurance health insurance loan forgiveness

OKC - Med Surg New Grad RN Residency

Company: Mercy

Location: Oklahoma City, Oklahoma

Posted Jun 02, 2025

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locum

General Dentistry: New York - New York

Company: Proxi Dental Staffing

Location: New York, New York

Posted Jun 02, 2025

View Details Apply on healthecareers.com
continuing education credits dental insurance disability insurance

Physician – Endocrinologist – Crystal Run Healthcare, Optum New York – West Nyack, NY

Company: Optum

Location: West Nyack, New York

Posted Jun 02, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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