Customer Experience Jobs in New York City, NY

1,656,292 open positions · Updated daily

Looking for Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the New York City, NY area.

Project Manager / NY, NJ and CT (Tri-State Area) - Contract Furniture - HiTouch Remote

Company: Staples, Inc.

Location: New York, NY

Posted Oct 23, 2025

Minimum of three (3) years of project management and/or design and/or construction experience required. Project Manager who fully understands deadlines and…

View Details Apply on SimplyHired

Retail Sales Associate

Company: BIRKENSTOCK

Location: New York, NY

Posted Oct 23, 2025

Utilize basic math skills for cash handling and processing transactions accurately at the cash register. Basic math skills are essential for cash handling…

View Details Apply on SimplyHired

General Construction Worker

Company: AV Brad Construction LLC

Location: New York, NY

Posted Oct 23, 2025

Operate basic hand tools and power tools under the supervision of experienced team members. Maintain equipment and tools in good working condition by performing…

View Details Apply on SimplyHired
health system full-time

Registered Nurse (RN) - Pediatrics

Company: Kelsey Seybold Clinic

Location: Missouri City, Texas

Posted Oct 23, 2025

View Details Apply on healthecareers.com
academic medical center fellowship be or bc

Academic Generalist Fellowship, Clinical Instructor, OBGYN

Company: Stony Brook University SUNY

Location: Stony Brook, New York

Posted Oct 23, 2025

View Details Apply on healthecareers.com
401(k) dental insurance health insurance

Dermatologist

Company: Department of Veterans Affairs

Location: New Orleans, Louisiana

Posted Oct 23, 2025

View Details Apply on healthecareers.com
full-time

Medical Assistant

Company: Kaiser Permanente

Location: Redwood City, California

Posted Oct 23, 2025

View Details Apply on healthecareers.com
hospital full-time + 1 tags

Residency Program Director - Psychiatry - Physician - Mount Sinai South Nassau - Oceanside, NY

Company: Mount Sinai Health System

Location: Oceanside, New York

Posted Oct 23, 2025

View Details Apply on healthecareers.com

Project Manager / NY, NJ and CT (Tri-State Area) - Contract Furniture - HiTouch Remote

Company: Staples, Inc.

Location: Queens, NY

Posted Oct 23, 2025

Minimum of three (3) years of project management and/or design and/or construction experience required. Project Manager who fully understands deadlines and…

View Details Apply on SimplyHired

Bilingual Customer Service Representative (ON SITE)

Company: Manpower

Location: New York, NY

Posted Oct 23, 2025

Answer inbound calls and provide accurate information and support. Clear, professional communication and active listening skills.

View Details Apply on SimplyHired
full-time travel

Certified Epic Beacon Applications Analyst II

Company: United Health Services

Location: Binghamton, New York

Posted Oct 23, 2025

View Details Apply on healthecareers.com

Construction Laborer

Company: Marin Workforce

Location: New York, NY

Posted Oct 23, 2025

Fire Watch certification a plus. You must have a minimum of an SST Card* and a minimum of 2 years experience working on construction sites as a laborer.

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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