Customer Experience Jobs in Other US Location

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Looking for Customer Experience jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Other US Location area.

Product Manager (Insurance Solutions)

Company: Wunderflats

Location: Other US Location

Posted Jan 31, 2025

Xpress Automation is a leading innovator in the insurance and fintech industries, utilizing AI to deliver efficient, user-friendly solutions. The company focuses on product development, market analysis, and collaboration with various teams to create compelling product messaging and strategies. They prioritize user experience, regulatory compliance, and continuous improvement through data-driven analytics.

Sr Learning & Dev Specialist

Company: HERE

Location: Other US Location

Posted Jan 31, 2025

HERE Technologies is seeking an experienced Learning & Development Soft Skills Trainer. The role involves delivering impactful training sessions, collaborating with stakeholders to identify training needs, curating customized training materials, managing large-scale training programs, and leveraging Microsoft Office tools and elearning platforms. The ideal candidate should have 4+ years of training experience, proficiency in Microsoft Office Suite, moderate knowledge of elearning tools, strong communication skills, and analytical skills to assess training needs and measure program effectiveness.

Customer Risk Operations Associate

Company: Coins.ph

Location: Other US Location

Posted Jan 31, 2025

Coins, the most established crypto brand in the Philippines with over 18 million users, is seeking a candidate to address user concerns regarding fraud and scam-related reports. The role involves monitoring transactions, conducting investigations, and communicating with users. The successful candidate will work cross-functionally, contribute to scalable growth, and have opportunities for career advancement in a fast-paced environment.

Lead Software Engineer

Company: HERE

Location: Other US Location

Posted Jan 31, 2025

HERE Technologies is seeking a Senior Software Engineer for their Source Fusion team. The role involves developing, extending, and maintaining software products in a fast-paced, cutting-edge environment. The engineer will work closely with Data Scientists to create software for data extraction, visualization, labeling, and validation. The position offers full-stack development opportunities and collaboration with a team of software engineers and computer vision/machine learning experts. The ideal candidate should have a Bachelor's degree in Computer Science, Computer Engineering, or MIS, and 7+ years of software development experience. Technical skills required include proficiency in Java, J2EE, Spring, Python, XML, JavaScript, CSS, HTML, and AngularJS. Strong frontend skills, hands-on experience with MySQL, Postgres, or Oracle, and knowledge of Web Services, JSON, JUnit, PLSQL, Maven, and AWS are preferred. Familiarity with Unix/Linux, version control tools like GIT and Subversion, and Agile practices such as TDD, Pair Programming, and Continuous Integration are also required. Soft skills include excellent communication, teamwork, self-driving, creativity, adaptability, and problem-solving abilities. Preferred experience includes GIS data, NoSQL databases like DynamoDB or MongoDB, Kubernetes, Docker, or Scala.

Senior Software Engineer (Backend) - Consumer Lending

Company: GoTo Group

Location: Other US Location

Posted Jan 31, 2025

The job posting is for an experienced Software Engineer to join GoTo Financial's engineering team. The role involves designing and building high-performance fintech applications, participating in the entire software development process, architecting robust systems, and staying updated with technology trends. The ideal candidate should have a Bachelor's degree in Computer Science or a related field, 4+ years of Java development experience, familiarity with Spring, Spring Boot, MyBatis, Linux, MySQL, and Oracle. Knowledge of Docker and Kubernetes is also required. The team provides responsible financial services to millions of Indonesians, collaborating with other teams in GoPay and Gojek to build the best user experience.

Pricing & Supply Senior Associate

Company: GoTo Group

Location: Other US Location

Posted Jan 31, 2025

The job posting is for a Pricing & Supply Senior Manager role in the GoFood Strategy & Planning team based in Indonesia. The role involves strategizing, experimenting, and optimizing pricing and supply objectives, collaborating with various teams, and continuously discovering growth opportunities. The ideal candidate should have a BSM degree, at least 4 years of analytical experience, a scientist's thinking process, proficiency in analytic tools, and strong project management skills.

Associate Product Implementation Specialist

Company: Lightcast

Location: Other US Location

Posted Jan 31, 2025

The Associate Implementation Specialist role involves supporting the successful deployment of Lightcast products, ensuring accurate configurations, data management, and system setups. The role requires strong attention to detail, technical aptitude, and familiarity with system setups, data migration, or quality assurance. The ideal candidate should have 2 years of experience in product implementation, system administration, or a similar role. Lightcast is committed to diversity, equity, and inclusion, and is an equal opportunity employer.

Head of Global Trading (OTC & FX)

Company: Coins.ph

Location: Other US Location

Posted Jan 31, 2025

The role involves developing and managing OTC and FX trading mandates, overseeing the entire trading desk, managing risk and position management, evolving operational processes, and driving client relationships. The ideal candidate should have 3+ years of experience in digital asset trading, understand the industry, manage risk and operate in a fast-paced environment, communicate effectively, have leadership experience, and be adaptable to new products and technology.

Senior Manager - B2B/ School - Sales

Company: Dream Sports

Location: Other US Location

Posted Jan 31, 2025

DreamSetGo, a sports travel and experiences platform by Dream Sports, is seeking an experienced Director of Schools Head to lead initiatives with sports schools in India. The role involves driving revenue growth, establishing client relationships, and ensuring operational excellence. Key responsibilities include strategic leadership, client relationship management, sales and revenue growth, operational excellence, and team leadership. Qualifiers include 10+ years of sales experience, preferably in travel, sports, or education sectors, a degree in business or related field, a proven track record of achieving sales targets, strong leadership skills, excellent communication abilities, and a deep understanding of the sports ecosystem.

Senior Manager - D2C - Sales

Company: Dream Sports

Location: Other US Location

Posted Jan 31, 2025

DreamSetGo, a sports travel and experiences platform by Dream Sports, offers a wide range of packages for sporting events worldwide. As a Sales Manager for Sports HNI Clients, the role involves developing sales strategies for High Net Worth Individuals, driving revenue through bespoke packages, and building long-term relationships with premium clients. Key responsibilities include sales strategy execution, HNI client engagement, team leadership, cross-functional collaboration, and performance monitoring. Qualifications include 8-12 years of sales leadership experience, expertise in high-ticket sales, and a data-driven mindset. Dream Sports, founded in 2008, is India's leading sports technology company with a vision to make sports better for fans through technology.

Lead Data Scientist

Company: HERE

Location: Other US Location

Posted Jan 31, 2025

HERE is seeking a Lead Data Scientist for their Source Fusion team in the Foundation Engineering Development Group. The role involves working on full stack development technologies, focusing on continuous delivery of data extraction, visualization, labeling, and validation software. The candidate will collaborate with an energetic and dedicated team of software engineers and computer vision/machine learning experts on highly visible technology-driven problems. The Lead Data Scientist will be responsible for designing and building the next iteration of process automation in HERE Core Map processes, employing a highly scalable Big Data infrastructure and machine learning. The role requires a strong background in computational statistics, data mining, machine learning, and optimization, with expert-level knowledge in one or more of these areas. Proficiency in statistical analysis packages, programming languages, and big data tools is essential. Preferred qualifications include development experience with Scala, Docker, GIS data, and NoSQL databases.

Executive, Finance Operations (Ninja Mart - FMCG)

Company: Ninja Van

Location: Other US Location

Posted Jan 31, 2025

Ninja Van is a tech-enabled logistics company, launched in 2014, that has become the largest and fastest-growing last-mile logistics company in Southeast Asia. They provide delivery services for businesses of all sizes across six countries, delivering over 1000 parcels every minute. Ninja Van is a technology company that uses algorithm-based optimization, dynamic routing, end-to-end tracking, and a data-driven approach to offer best-in-class delivery services. They recently launched Ninja Mart, their first FMCG-focused logistics unit, connecting brands with retailers in suburban and rural regions of Vietnam and Malaysia. The job posting is for a finance position requiring a Bachelor's degree, at least 13 years of experience in finance or operations, and familiarity with end-to-end finance operations.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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