Customer Experience Jobs in Other US Location

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Looking for Customer Experience jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Other US Location area.

SAP SF Performance and Goals Consultant

Company: Inetum

Location: Other US Location

Posted Jan 23, 2025

Inetum, a European leader in digital services, is seeking a SAP SF Performance and Goals Consultant with 34 years of experience. The role involves detailed design of the Compensation Module, configuration activities during the Build phase, and managing project testing and documentation. The ideal candidate should possess soft skills such as flexibility, adaptability, customer orientation, proactivity, and autonomy. Fluency in English at B2 level is mandatory.

Field Service Technician

Company: Brown Foodservice

Location: Other US Location

Posted Jan 23, 2025

The Field Service Technician position is a field-based, customer-facing role. The technician will assist in maintenance, repair, delivery, installation, and exchange of various Brown Foodservice equipment. They will work out of the Louisa KY facility, collaborating with team members and sales representatives. Essential duties include coordinating equipment installations, performing preventative maintenance, providing quality customer service, troubleshooting equipment problems, and maintaining a clean and safe work area. The ideal candidate should have at least 13 years of general work experience, mechanical and technical aptitude, and a valid driver's license. Brown Foodservice offers competitive pay and benefits.

BigCommerce Lead

Company: McFadyen Digital

Location: Other US Location

Posted Jan 23, 2025

McFadyen Digital, a leading eCommerce marketplace solutions provider, is seeking a highly skilled BigCommerce Lead. With over 15 years of experience, the company has built platforms generating billions in GMV and supports 10 of the Fortune 500. The role involves leading development efforts, managing the BigCommerce platform, and collaborating with cross-functional teams to deliver high-quality, scalable, and secure ecommerce solutions. The ideal candidate should have deep expertise in BigCommerce development, strong frontend and backend skills, and experience with RESTful API development and third-party integrations.

Apartment Leasing Sales Consultant

Company: AIR Communities

Location: Other US Location

Posted Jan 23, 2025

AIR Communities is seeking a goal-driven and sales-motivated Leasing Consultant to join their team. The role involves leasing apartments at Indian Oaks, a 254-unit community in Simi Valley, CA. The successful candidate will follow AIR's sales process, meet or exceed monthly leasing goals, and provide exceptional customer service. AIR offers competitive compensation, including a base salary and lucrative commission opportunities. Benefits include a 25% rent discount at any AIR community, extended time off, and opportunities for professional development. Qualifications include 1+ year of sales and customer service experience, demonstrated success in goal setting, and excellent customer service skills.

Technical Support Manager

Company: Parity, Inc.

Location: Other US Location

Posted Jan 23, 2025

Parity is a company that remotely controls and optimizes HVAC systems in multifamily residential buildings and hotels to deliver automatic energy savings and revenue. They are seeking a highly skilled Technical Support Manager to ensure the seamless integration and operation of their clients' buildings with the Parity platform. The role involves providing daily technical and customer support, resolving service tickets, and collaborating with various teams. The ideal candidate should have an academic background in Engineering with a focus on HVAC building automation, advanced understanding of BMS systems, and field service experience with Niagara N4 Framework, Vykon JACES, and VFDs.

SOC Analyst

Company: Inetum

Location: Other US Location

Posted Jan 23, 2025

Inetum, a European leader in digital services, is seeking a SOC analyst with 34 years of experience. The role involves ensuring adequate coverage and collection of security events, performing ethical hacking functions, analyzing and implementing new security technologies, and providing 2nd line support for the SOC. The ideal candidate should have experience with IP networks, advanced architectures, PowerShell Shell Scripting, Linux environments, MS Windows Server, Qradar, Crowdstrike, Cloud Computing, and Kubernetes. The position offers a hybrid regime with mandatory office presence in Lisbon, Portugal, three times a week.

SAP SF Compensation Consultant

Company: Inetum

Location: Other US Location

Posted Jan 23, 2025

Inetum, a European leader in digital services, is seeking a seasoned SAP SuccessFactors Employee Central professional with 34 years of experience. The role involves detailed design, configuration activities, project testing, and deployment to production. The candidate must manage project documentation, conduct knowledge transfer, and end-user training sessions. Fluency in English at B2 level is mandatory. The company offers a hybrid work model.

BigCommerce Lead

Company: McFadyen Digital

Location: Other US Location

Posted Jan 23, 2025

McFadyen Digital, a leading eCommerce marketplace solutions provider, is seeking a highly skilled BigCommerce Lead. With over 15 years of experience, the company has built platforms generating billions in GMV and supports 10 of the Fortune 500. The role involves leading development efforts, managing the BigCommerce platform, and collaborating with cross-functional teams to deliver high-quality, scalable, and secure ecommerce solutions. The ideal candidate should have deep expertise in BigCommerce development, strong frontend and backend skills, and experience with RESTful API development and third-party integrations.

R2R Senior Specialist

Company: Novartis

Location: Other US Location

Posted Jan 23, 2025

Novartis is seeking a Finance Accounting professional with advanced English skills and at least 7 years of experience in a multinational company. The role involves overseeing day-to-day activities related to R2R stream, GL accounting, and reporting systems. The candidate will serve as a Subject Matter Expert for related reporting policies and processes, interact proactively within FRA and BUs, and ensure accurate reporting and tax accounting. They will also assess significant transactions, run balance sheet reconciliations, and review changes to current policies. Novartis is a company that believes in the power of medical science and digital innovation to improve and extend people's lives, with a culture that thrives on integrity, curiosity, and flexibility.

Senior Software Engineer (.NET)

Company: KUBRA

Location: Other US Location

Posted Jan 23, 2025

KUBRA, a fast-growing company delivering customer communications solutions, is seeking a Senior Software Engineer for a hybrid role based in Mississauga. The role involves designing and implementing new systems, modifying existing ones, and collaborating with various teams. Key responsibilities include participating in the full software development lifecycle, writing code, contributing to software architecture, and mentoring other engineers. The ideal candidate should have 5+ years of full-stack application development experience, strong analytical skills, and proficiency in MS SQL Server and Cosmos DB. KUBRA offers an award-winning culture, competitive compensation, and a stellar benefits program.

Associate Account Executive - Screening - Modesto, CA

Company: Guardant Health

Location: Other US Location

Posted Jan 23, 2025

Guardant Health, a leading precision oncology company, is seeking an Associate Account Executive for its growing Screening and Early Detection commercial team. The role involves promoting cancer screening, particularly colorectal cancer (CRC) liquid biopsy, to healthcare providers in primary care settings. The successful candidate will be responsible for meeting sales goals, developing business plans, and identifying opportunities for strategic business expansion. The position requires 2+ years of experience in a customer-facing field-based sales role, preferably in the healthcare industry. The candidate must have excellent communication and presentation skills, a solid history of closing abilities, and the ability to work independently and manage multiple projects.

Dynatrace APM consultant

Company: Inetum

Location: Other US Location

Posted Jan 23, 2025

Inetum, a European leader in digital services, is seeking an experienced Observability Consultant. The role involves designing, implementing, and optimizing observability solutions for complex IT environments. The ideal candidate should have expertise in observability tools like Dynatrace, New Relic, Datadog, AppDynamics, Prometheus, Grafana, and others. They should also have a strong understanding of cloud platforms, web and application server technologies, and DevOps practices. The company offers a dynamic work environment, opportunities for growth, and a range of benefits including flexible working hours, a company car, and comprehensive insurance coverage.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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