Customer Experience Jobs in Other US Location

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Looking for Customer Experience jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Other US Location area.

Accounts Assistant

Company: Assystem

Location: Other US Location

Posted Jan 22, 2025

Assystem is a global company dedicated to accelerating the energy transition. They offer engineering, project management, and digital services for low-carbon energy infrastructure. The Accounts Assistant role involves managing staff expenses, processing timesheets and invoices, and general administration tasks. The ideal candidate should have accounting knowledge, strong administration skills, and experience with Microsoft Office. Previous experience in an accounts department and understanding of HMRC guidelines are essential. The role is part-time, flexible, and requires meeting certain residency criteria for security clearance.

Junior Designer - Thinkingbox

Company: Thinkingbox

Location: Other US Location

Posted Jan 22, 2025

Thinkingbox, a brand experience agency, is seeking a detail-oriented Junior Designer. The role involves creating visually engaging designs across digital platforms, collaborating with multidisciplinary teams, and contributing to diverse projects. The ideal candidate should have 13 years of design experience, proficiency in Figma and Adobe Creative Suite, and a strong portfolio showcasing web design, digital projects, and branding. The company offers a competitive salary, opportunities to work with high-profile clients, and a supportive work environment that values creativity, collaboration, and diversity.

Solutions Architect (Malaga, Hybrid-remote)

Company: Erbis

Location: Other US Location

Posted Jan 22, 2025

Erbis, a software development company with offices in the US, UK, Poland, and Ukraine, is seeking a Solutions Architect with deep technical expertise. The role involves acting as the primary technical point of contact for clients, translating their needs into actionable project scopes, and designing scalable, secure, and efficient software solutions. The ideal candidate should have a Masters degree in Computer Science or a related field, 7+ years of hands-on experience in software development, and expertise in JavaScript, Python, or Node.js. They should also have strong communication skills, be fluent in English, and have experience in designing and implementing complex software solutions.

Software Engineer (Go / DNS)

Company: Gcore

Location: Other US Location

Posted Jan 22, 2025

Gcore, a global cloud and edge leader, is seeking a Software Go Engineer to work on their DNS product. The role involves developing and maintaining backend components of Managed DNS solutions, implementing APIs for DNS management, designing DNS authoritative servers, and enhancing DNSSEC solutions. The company offers competitive benefits, including flexible working hours, remote work options, and private medical insurance. Gcore collaborates with industry giants like Intel, Dell, NVIDIA, Graphcore, and Equinix.

Devoteam Cyber Trust| Cybersecurity Analyst - Network and Application Security

Company: Devoteam

Location: Other US Location

Posted Jan 22, 2025

Devoteam Cyber Trust, a cybersecurity specialist arm of the Devoteam Group, offers Managed Security Services to reduce cyber risk for clients across EMEA. The company, based in Portugal, provides services such as Persistent Intrusion Testing, ISO 27001, PCIDSS, GRC Consulting, and Third-Party Risk Management. The job description involves implementing and maintaining security measures, identifying and mitigating vulnerabilities, monitoring security systems, and ensuring compliance with industry standards. The ideal candidate should have technical expertise, strong organizational skills, and knowledge of security tools, networks, and regulatory frameworks.

Regional FP&A Analyst

Company: Delivery Hero

Location: Other US Location

Posted Jan 22, 2025

Delivery Hero, a global leader in local delivery services, is seeking a Regional FP&A Analyst for its European team. The role involves developing financial models, monitoring performance, analyzing results, managing improvement initiatives, and building relationships with internal stakeholders. The ideal candidate should have 36 years of experience in investment banking, consulting, or finance, enjoy solving advanced Excel modeling challenges, and possess strong communication and stakeholder management skills.

Marketing / Communications Manager - Thinkingbox

Company: Thinkingbox

Location: Other US Location

Posted Jan 22, 2025

Thinkingbox, a brand experience agency, is seeking a Communications Manager. The role involves strategizing and owning communications, driving cross-functional collaboration, managing external communications, and overseeing project management. The ideal candidate will have 35 years of experience in communications, marketing, or PR with a focus on project management, exceptional writing skills, and the ability to coordinate cross-functional teams. The agency values diversity and offers a hybrid schedule, flexible time off, culture and teambuilding events, and comprehensive benefits.

Data Scientist - Customer Logistics, Choice

Company: Delivery Hero

Location: Other US Location

Posted Jan 22, 2025

Delivery Hero, a global delivery platform headquartered in Berlin, Germany, is seeking a Data Scientist - Customer Logistics Choice. The role involves developing and implementing machine learning models for choice optimization, rider fleet busyness, travel time prediction, and demand control. The successful candidate will collaborate with cross-functional teams to enhance the efficiency and performance of these models. They will also analyze large-scale datasets to identify opportunities and contribute to the advancement of Delivery Hero's digital products and algorithms. The company offers a hybrid working model, comprehensive benefits, and a diverse and inclusive work environment.

Project Manager-Sales Ops & Performance

Company: Delivery Hero

Location: Other US Location

Posted Jan 22, 2025

Delivery Hero, a global tech platform headquartered in Berlin, is seeking a Project Manager for Sales Ops and Performance to enhance vendor acquisitions, commission revenue, and sales processes. The role involves partnering with central product teams, leading global initiatives, and developing analytical models. The ideal candidate should have 5+ years of experience in management consulting or central global teams, strong stakeholder management, and analytical skills. The company offers a hybrid work model, comprehensive benefits, and a commitment to diversity and inclusion.

Senior Workday HCM Specialist

Company: Delivery Hero

Location: Other US Location

Posted Jan 22, 2025

Delivery Hero, a global leader in local delivery services, is seeking a Workday HCM expert for a full-time role. The ideal candidate will have extensive experience in Workday HCM configuration, implementation, and integration with other systems. They will lead end-to-end projects, support biyearly Workday releases, and maintain key HCM elements. The role involves creating custom reports, dashboards, and scorecards, and providing guidance to team members on Workday system usage. The company values diversity and inclusion, and the role requires strong communication skills to translate technical concepts into non-technical messaging.

Proposal Advisor

Company: CIMA+

Location: Other US Location

Posted Jan 22, 2025

CIMA+ is a 100% employee-owned firm that values a collaborative and entrepreneurial mindset. They are seeking a Proposal Advisor to join their Ontario Regional team, responsible for managing the proposal process from start to finish. The role involves analyzing call for proposal documents, coordinating the proposal process, refining proposal documents, maintaining a proposal library, tracking submissions, and designing PowerPoint presentations. The ideal candidate should have a degree in marketing, journalism, English, or a related field, with 5+ years of experience in proposals or marketing in the Architecture Engineering Consulting industry in Ontario. They should possess excellent organizational, analytical, and problem-solving skills, with superior document formatting skills in Word, PowerPoint, and InDesign. CIMA+ is committed to ensuring equal access to resources and opportunities for all candidates, regardless of their identity, race, ethnicity, color, religion, gender, age, disability, sexual orientation, gender identity, expression, socioeconomic status, or background.

Backend Engineer/Java - Booking Platform (m/f/d)

Company: Omio

Location: Other US Location

Posted Jan 22, 2025

Omio is a travel tech company that aims to simplify travel planning by providing a single platform for booking trains, buses, ferries, and flights across Europe, the US, and Canada. With over 1000 suppliers in 39 countries, Omio is the largest source of inventory, attracting over 900 million users annually. The Booking Platform Pod, a vital part of the company, is expanding its team to enhance booking, cancellation, and modification processes, making them smooth and scalable. The team works closely with B2C and B2B product teams to deliver exceptional value to end-users. The company values transparency, communication, customer focus, and a dynamic community. They invest in team development through continuous learning opportunities. Omio is committed to diversity and equal opportunity.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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