Customer Experience Jobs in Other US Location

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Looking for Customer Experience jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Other US Location area.

Senior Product Manager

Company: Zopa Bank

Location: Other US Location

Posted Jan 21, 2025

Zopa, a peer-to-peer lending company founded in 2005, is launching a Current Account. They are seeking a Senior Product Manager to lead a team in designing and building the customer experience. The role involves collaboration with cross-functional teams, ensuring customer excitement, and making data-driven decisions. Zopa values flexible working and diversity, offering a workplace free from discrimination.

E-Commerce Executive (Chinese)

Company: Minor International

Location: Other US Location

Posted Jan 21, 2025

Minor Hotels, a global hospitality leader with over 550 hotels and resorts, seeks an ECommerce Executive to develop and implement key distribution and eCommerce strategies. The role involves optimizing distribution channels, managing online campaigns, and coordinating eCommerce activities for all Minor properties. The ECommerce Executive will also support other corporate departments by developing digital marketing strategies, including SEO, SEM, mobile marketing, display advertising, and email marketing. The ideal candidate should have a Bachelor's degree in Marketing, ECommerce, Business Administration, or a related field, with proven experience in ecommerce digital marketing, preferably in hospitality. Proficiency in SEO, SEM, PPC, social media, email marketing, and website management is required. Excellent communication skills in both Chinese and English are essential for collaborating with global teams, agencies, and partners.

Brand Manager

Company: Peckwater Brands

Location: Other US Location

Posted Jan 21, 2025

The company is a FoodTech scaleup with significant funding, aiming to revolutionize food delivery by licensing virtual food brands designed for delivery. They offer kitchen operators everything needed to sell these brands through delivery apps while maintaining their existing operations. The company is looking for a product and brand development specialist to identify high-growth cuisine categories, understand consumer behavior, define brand goals, design appealing brands, and manage third-party agencies. The ideal candidate should deeply understand food delivery, have experience in brand management, and be analytical, driven, and passionate.

Distributed Cloud l Google Data Project

Company: Devoteam

Location: Other US Location

Posted Jan 21, 2025

Devoteam, a global leader in Digital Transformation, is seeking a Senior Cloud Data Engineer for their Google Cloud Team. The role involves delivering data projects with a focus on engineering, working with GCP Data Services, writing efficient SQL queries, developing data processing pipelines, automating tasks, and managing data pipelines. The ideal candidate should have a Bachelor's degree in IT, 4+ years of data engineering experience, GCP Data Services experience, data warehousing knowledge, proficiency in Python, Java, and SQL, and experience with tools like Apache Airflow, Google Cloud Composer, or Cloud Data Fusion. GCP certifications and knowledge of streaming data processing tools like Apache Kafka are a plus. The company values diversity and equal opportunities.

B2B&B2C Marketing Expert

Company: EtherMail

Location: Other US Location

Posted Jan 21, 2025

EtherMail, a Web3 communication company, is seeking a B2B/B2C Marketing Expert for a full-time position in Barcelona. The role involves managing and expanding the user community, driving lead generation, and building partnerships through innovative marketing initiatives. Key responsibilities include delivering effective social media, email, and paid digital marketing campaigns, overseeing B2B community management, managing channel campaigns, developing lead generation strategies, and executing comarketing activities with partners. The ideal candidate should have proven experience in community management, B2B marketing, and lead generation, with expertise in designing lead magnet campaigns and inbound strategies. Strong communication skills, familiarity with Web3, and analytical skills are required. EtherMail offers a dynamic work environment, competitive salary, flexible hours, and remote work opportunities.

Customer Success Representative

Company: Verysell Group

Location: Other US Location

Posted Jan 21, 2025

SmartDev, a leading provider of global software solutions, is expanding its development team. The company, established in 2014 and a subsidiary of Verysell Technologies Group Switzerland, combines Swiss quality with Vietnamese passion. They offer tailor-made mobile apps and websites using popular frontend and backend technologies. The ideal candidate for the Customer Success Representative role should have at least 3 years of experience, strong sales skills, and the ability to explain technical concepts clearly. Benefits include a competitive salary, flexible work environment, and opportunities for career growth.

Senior Specialist, Engagement & Communication

Company: Delivery Hero

Location: Other US Location

Posted Jan 21, 2025

foodora, a global delivery platform, is seeking a Project Manager to expand rider partnerships, increase engagement, and lead initiatives. The role involves managing discounts, loyalty programs, and benefits, as well as monitoring rider NPS. The ideal candidate should have a university degree, relevant work experience, and knowledge in project management systems. Benefits include a wellness allowance, employee discount, occupational pension, and access to various work-life balance initiatives.

Salesforce Administrator

Company: SMS-Magic

Location: Other US Location

Posted Jan 21, 2025

The Salesforce Administrator & Developer role involves serving as the primary expert for Salesforce Sales and Service Cloud functionalities, driving innovation, efficiency, and integration across the organization. Key responsibilities include managing and enhancing integrations, designing and implementing Salesforce functionalities, collaborating with stakeholders, performing administrative tasks, leading integration designs, staying updated on Salesforce features, managing deployment processes, and documenting technical specifications. Essential skills include 5-10 years of Salesforce development experience, expertise in Apex, Visualforce, Lightning components, and advanced Salesforce configurations, strong analytical and problem-solving skills, familiarity with security best practices, and experience with Salesforce integration tools.

Visual Basic (VB)- Senior Software Engineer

Company: Shawbrook Bank

Location: Other US Location

Posted Jan 21, 2025

Shawbrook Bank is seeking a Senior Software Engineer to join their CPO team, focusing on innovation in business-critical engineering projects. The role involves transitioning legacy systems to modern microservices, solving complex software issues, and collaborating with a dynamic team using Agile methodologies. The ideal candidate should have 4+ years of experience in designing and building complex software systems, expertise in VB6, .NET 5/6, .NET core, and SQL. Familiarity with banking and engineering best practices is beneficial. Shawbrook offers a range of benefits, including family-friendly policies, wellbeing support, and opportunities for professional growth.

Customer Operations Manager

Company: Zopa Bank

Location: Other US Location

Posted Jan 21, 2025

Zopa, a peer-to-peer lending company founded in 2005, has evolved into Zopa Bank, focusing on customer-centric banking. They are seeking a Customer Operations Manager to lead their Operational Support and Customer Service teams, ensuring exceptional customer experience and adherence to policies. The role involves managing day-to-day operations, driving process improvements, and fostering a positive team culture. Zopa values flexible working and diversity, offering hybrid work arrangements and a culture that embraces different backgrounds.

Working Student, Hero Support

Company: Delivery Hero

Location: Other US Location

Posted Jan 21, 2025

Delivery Hero, a leading global delivery platform, is seeking a Working Student Hero Support for their People Operations Team in Berlin. The role involves gaining practical experience in people management, supporting the entire employee lifecycle, and maintaining HRIS system tasks. The ideal candidate should be a quality-driven, fast learner with superior attention to detail, and a strong interest in German labor law. The company offers a hybrid working model, 27 days holiday, health benefits, and a diverse and inclusive work environment.

HR Business Partner

Company: Mistral AI

Location: Other US Location

Posted Jan 21, 2025

The job description outlines a role focused on employee growth and development, with responsibilities spanning from building a performance appraisal system to designing talent retention strategies. The role also involves consulting with line management, developing HR strategies, and staying updated on industry trends. The ideal candidate should have a degree in Human Resources or a related field, with 7-10 years of progressive HR experience, preferably in a startup or high-growth environment. Cross-country experience managing employee populations and strong knowledge of French law and HR policy are also required. The candidate should be proficient in streamlining HR processes, have excellent communication and leadership skills, and possess a builder mindset.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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