Customer Experience Jobs in Other US Location

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Looking for Customer Experience jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Other US Location area.

Junior Java Developer

Company: Playtech

Location: Other US Location

Posted Dec 31, 2024

Playtech is a leading technology company in the gambling industry, offering innovative products and services for a safe, engaging, and entertaining betting and gaming experience. They are currently looking for a Junior Java Developer to work on their Casino team, with a focus on design decisions, code development, and product responsibility.

Analyst, Customer Intelligence (Data Analytics & Strategy)

Company: Oriental

Location: Other US Location

Posted Dec 31, 2024

The Analyst Customer Intelligence is responsible for developing and implementing data analysis and visualization strategic tools that optimize statistical efficiency and provide the team with actionable data. The Analyst will be responsible for the creation and administration of custom dashboards and provide actionable insights based on data and results. This position will be working hybrid and is based in San Juan PR.

Help Desk Support Service Specialist (Intermediate and Senior Level)

Company: Link Solutions, Inc.

Location: Other US Location

Posted Dec 31, 2024

Link Solutions Inc is seeking a Help Desk Support Service Specialist to join their team in supporting the US Army's Network Enterprise Center at Fort Leonard Wood MO. The position offers a competitive compensation and benefits package, including relocation reimbursement and certification reimbursement. The role requires at least 2+ years of IT experience in a Help Desk or Service Desk environment, with intermediate and senior level responsibilities. Senior level responsibilities include daily supervision and direction of personnel, training and mentorship, and managing work across the Help Desk team.

Senior Helpdesk Support Specialist

Company: GCyber

Location: Other US Location

Posted Dec 31, 2024

GCyber is seeking a Senior Helpdesk Support Specialist with a minimum of 68 years of experience and an Active Top Secret SCI Clearance. The role involves providing comprehensive IT Help Desk support, managing IT assets, and supporting key IT initiatives. The position requires DoD IAT II certification and preferred certifications such as Security+, CCNA Security, CySA+, GICSP, GSEC, SSCP, or CND. VCP certification is also preferred.

Stagehand Wardrobe

Company: Feld Entertainment

Location: Other US Location

Posted Dec 31, 2024

The Wardrobe Assistant position with Feld Entertainment offers a unique opportunity to work on touring productions, assisting with various tasks such as assembly, disassembly, repair, maintenance, and laundry while adhering to safety protocols. The role requires related experience, understanding of theatrical terms, and the ability to lift heavy objects. International touring is a part of the job, with COVID-19 vaccination strongly encouraged. Feld Entertainment is an equal opportunity employer and a drug-free workplace.

kdb+ Contractor

Company: Data Intellect

Location: Other US Location

Posted Dec 31, 2024

Data Intellect is a data and technology consultancy firm specializing in financial and capital markets technology solutions. They offer a wide range of services including data engineering, electronic trading systems, data capture applications, regulatory and compliance systems, middle and backoffice enterprise web solutions, and fintech data expertise in other industries such as smart energy and healthcare. They are looking for a CEO with at least 5 years of kdb+ development experience, experience in defining and implementing kdb+ architectures, and experience in Capital Markets Investment Banking.

Low Latency C++ Contractor

Company: Data Intellect

Location: Other US Location

Posted Dec 31, 2024

Data Intellect is a data and technology consultancy firm specializing in financial and capital markets technology solutions. They focus on developing low latency trading systems using C++ and have a team-oriented approach. The company values human intellect, collaboration, and providing solutions for complex challenges. They are looking for a C++ Contractor to work on front office trading software development.

SR Accountant

Company: PerkinElmer

Location: Other US Location

Posted Dec 31, 2024

Joining PerkinElmer means becoming part of a long-standing, reliable provider of scientific solutions, backed by a global service network and distribution centers. The company, with over 80 years of experience, collaborates with various customers to deliver a wide range of analytical solutions and OneSource services. The job offer is for an SR Accountant position in Yokohama, tbd.

Software Engineer III - Java Full Stack, Kubernetes

Company: JPMorganChase

Location: Other US Location

Posted Dec 31, 2024

The job description for a Software Engineer III at JPMorgan Chase offers an opportunity to work on designing and delivering trusted, market-leading technology products in a secure, stable, and scalable way. The role involves executing software solutions, creating secure and high-quality production code, producing architecture and design artifacts, and contributing to software engineering communities of practice.

Web Architect

Company: PTC

Location: Other US Location

Posted Dec 31, 2024

PTC is seeking a RockStar to lead infrastructure and application integration for a large-scale secure implementation. The role involves working in a secure environment, integrating application and infrastructure components, and providing direction to key stakeholders. The individual must have a US Government Security Clearance.

Case Manager

Company: Morgan & Morgan, P.A.

Location: Other US Location

Posted Dec 31, 2024

Morgan & Morgan is seeking a Case Manager to join their team. The Case Manager will assist attorneys in developing settlements, preparing documents, and communicating with clients and providers. The ideal candidate is customer-focused and empathetic.

Information Security Specialist (Intermediate and Senior Level)

Company: Link Solutions, Inc.

Location: Other US Location

Posted Dec 31, 2024

Link Solutions Inc is seeking an Information Security Specialist to join their team in support of the US Army's Network Enterprise Center at Fort Knox, KY. The position offers a competitive compensation and benefits package, including medical, dental, vision, company-paid long and short-term disability, life insurance, referral bonuses, relocation reimbursement, certification reimbursement, retirement, and more. The company is an EOE AAMFDV and participates in the EVerify Employment Verification Program. The job description outlines various responsibilities, qualifications, and preferred skills for the position.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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