Customer Experience Jobs in Other US Location

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Looking for Customer Experience jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Other US Location area.

Lead Site Reliability Engineer

Company: Morningstar

Location: Other US Location

Posted Dec 31, 2024

The text describes a job posting for a Senior DevOps Engineer at Morningstar. The role involves creating and implementing system enhancements, leading a team, and working with cloud-based technologies. The company values diversity, equal opportunity, and a hybrid work environment. The job requires a bachelor's degree in computer science and 7+ years of software DevOps experience.

Technical Support Engineer II

Company: Nium

Location: Other US Location

Posted Dec 31, 2024

Nium is a global leader in real-time cross-border payments, offering a payout network that supports 100 currencies and spans 220+ markets. With regulatory licenses in over 40 countries, Nium provides independent onboarding, rapid integration, and compliance. The company is co-headquartered in San Francisco and Singapore, with a focus on customer service, technical support, and content creation.

Market Logistics Specialist

Company: Pfizer

Location: Other US Location

Posted Dec 31, 2024

The Market Logistics Specialist is responsible for managing market logistics activities, including customs clearance processing, inventory management, and coordinating with external partners. The role involves ensuring compliance with customs laws and regulations, optimizing inventory, and supporting sales and operations planning. The specialist also contributes to continuous improvement and financial management.

Country Brand Lead, Specialty Care

Company: Pfizer

Location: Other US Location

Posted Dec 31, 2024

The role of Country Brand Lead involves planning and developing marketing strategies for a category in the Saudi market, identifying market opportunities, and ensuring the maximization of financial and human resources. The role requires adherence to company policies and global guidelines, including MAPP, FCPA, and SOPs. The responsibilities include leveraging tools and levers to understand customer experience, adapting competitive positioning and messaging, prioritizing marketing efforts, and using agile marketing methods. The role also involves marketing measurement, understanding advanced analytics, and using data to guide marketing strategies. The required qualifications include 10 years of commercial experience in the Pharma Industry, a Bachelor's Degree, and proficiency in Arabic and English. Preferred qualifications include a Master's degree, therapeutic area experience, and leadership skills.

Manager, Region Operations II

Company: Brightspeed

Location: Other US Location

Posted Dec 31, 2024

Brightspeed is looking for an experienced Manager Region Operations I to lead service delivery efforts to residential customers and enterprise business products and services. The position requires strong leadership and collaboration skills, and the ability to coordinate input and completion of projects, keep open lines of communication, and resolve employee relations issues. The Manager Region Operations I will also be in contact with customers and outside contractors to answer questions and resolve problems, and promote the company. The role involves managing multiple activities in a rapidly changing technological environment, maintaining a high profile in the community, and contributing to the company's financial objectives.

Management Trainee Programme

Company: Ninja Van

Location: Other US Location

Posted Dec 31, 2024

A Management Trainee Program is a structured training initiative within an organization designed to develop the next generation of leaders and managers. The program targets recent graduates or early-career professionals and aims to equip them with the necessary skills, knowledge, and experience to assume managerial roles within the company, mainly in the logistics industry.

Executive Assistant (Bangkok-based)

Company: Agoda

Location: Other US Location

Posted Dec 31, 2024

Agoda is an online travel booking platform that connects travelers with a global network of hotels and holiday properties. They are a diverse and innovative team that values collaboration and making an impact. They are seeking a Personal Assistant Executive to support senior executives with daily administrative tasks, meeting logistics, and personal tasks.

Regulatory Sciences GMP Specialist (Contractor)

Company: Pfizer

Location: Other US Location

Posted Dec 31, 2024

The text is a job description for a Regulatory Affairs position at Pfizer Turkey. The role involves GMP submissions, coordination of inspections, communication with authorities, and regulatory activities of specific products. The ideal candidate should have a scientific degree from Pharmacy, Biology, Chemistry, or Chemical Engineering, 12 years of experience in TITCK GMP processes, and excellent English communication skills. The organization values courage, joy, equity, and excellence, and aims to create a flexible, trusting, and diverse work environment.

Senior Manager, North Asia - Special Projects (Commercial Strategy) - based in Tokyo

Company: Agoda

Location: Other US Location

Posted Dec 31, 2024

Agoda is an online travel booking platform for accommodations, flights, and more. They build and deploy cutting-edge technology to connect travelers with a global network of hotels and holiday properties. Based in Asia and part of Booking Holdings, Agoda values diversity, creativity, and collaboration. They innovate through a culture of experimentation and ownership. The North Asia Strategy team collaborates with Agodas regional leadership to provide critical insights and drive strategic initiatives. The Senior Manager of Strategy for North Asia will lead strategic projects and collaborate with senior stakeholders across departments.

Sr. Technical Support Engineer

Company: Nium

Location: Other US Location

Posted Dec 31, 2024

Nium is a global leader in real-time cross-border payments, offering a payout network that supports 100 currencies and spans 220+ markets. With regulatory licenses in over 40 countries, Nium enables seamless onboarding, rapid integration, and compliance. The company is co-headquartered in San Francisco and Singapore, with a focus on providing better customer service and managing live-production environment issues. Nium values performance, employee wellness, upskilling, and innovation.

Supervisor, Region Operations

Company: Brightspeed

Location: Other US Location

Posted Dec 31, 2024

Brightspeed is a company reimagining how people live, work, play, and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South. They are upgrading copper to fiber optic technologies to bring faster and more reliable internet service to rural markets traditionally underserved by broadband providers. They are looking for a Supervisor Region Operations to manage technicians, provide quality services, and promote and sell Brightspeed products and services. The role requires managing daily operations, serving as the single point of contact with contractors, and representing Brightspeed with customers and governmental agencies.

F&I Specialist

Company: JM Family Enterprises, Inc.

Location: Other US Location

Posted Dec 31, 2024

JMampA Group is looking to expand its dealer-first field sales organization. The FampI Specialist role is part of their development program to deliver value to dealers. The position offers extensive training, competitive benefits, and a pension plan. Applicants must be willing to travel and relocate if needed.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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