Customer Experience Jobs in Other US Location

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Looking for Customer Experience jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Other US Location area.

Weapons Technical Intelligence / EOD Tech - Opportunity to Receive up to 15K in Bonuses

Company: CACI International Inc

Location: Other US Location

Posted Dec 29, 2024

This job posting is for a mid-level Weapons Technical Intelligence (WTI) Analyst position at the Army's National Ground Intelligence Center (NGIC) in Charlottesville, VA. The role involves analyzing forensic analysis from recovered Captured Enemy Material (CEM) to identify and determine signatures for entities and identities. The successful candidate will provide targeting information to units within the area of interest and work with forward labs in various theatres of operation. The position offers a 6-month rotational deployment and requires an active TSSCI clearance, at least 8 years of related experience, and a degree or 12 years without government training. The role also involves working in a Level II or III exploitation lab and having experience with web-based intelligence tools and databases.

Nucleus Solutions Technical Consultant-II (remote)

Company: AmerisourceBergen

Location: Other US Location

Posted Dec 29, 2024

The text describes a job posting for a Technical Consultant II position at Cencora, a company that focuses on healthcare technology solutions. The role involves installing and troubleshooting customer-facing technology offerings, providing technical support, and managing customer expectations. The company offers a comprehensive suite of benefits and encourages personal growth through training programs and professional development opportunities. Cencora is committed to equal employment opportunity and non-discrimination.

Trade Marketing Manager

Company: Electrolux

Location: Other US Location

Posted Dec 29, 2024

The job description outlines the responsibilities of a Marketing position at Electrolux, focusing on display design, POSM materials planning and production, and merchandising. The role involves working with various teams, managing production and installation, planning POSM quantities, and ensuring proper store display. The position also requires dealing with internal and external customers, and adhering to Electrolux's values of integrity and respect.

Quality Test Analyst III

Company: Elsevier

Location: Other US Location

Posted Dec 29, 2024

The text describes a position in Quality Assurance at Elsevier, a global leader in information and analytics. The role focuses on enhancing QA methodology, ensuring compliance, and improving software delivery. The company values trust, respect, collaboration, agility, and quality. They offer a healthy work-life balance with various wellbeing initiatives, study assistance, and sabbaticals. Elsevier is an equal opportunity employer committed to providing a fair and accessible hiring process.

Associate Data Analyst

Company: Callaway Golf

Location: Other US Location

Posted Dec 29, 2024

Callaway Golf is a leading manufacturer of premium golf clubs, balls, performance gear, and accessories. They are committed to innovation and creating superior products to improve every golfer's game. The company is looking for top-notch people to join their mission of moving the game forward. The job overview is for a data visualization and dashboard design role with technical competencies in data analytics, management, and visualization techniques. The role requires experience in Power BI, DAX, and other Power Platform products. The company values diversity and inclusion and encourages everyone to apply.

Team Lead, MS Ops

Company: Factset

Location: Other US Location

Posted Dec 29, 2024

The job description for the Team Lead position at FactSet outlines the responsibilities and required skills for a leadership role in providing research and analytical tools to finance professionals. The position involves managing a team, conducting daily analytics research, and ensuring consistent and accurate processing of portfolio and security level returns and analytics. The ideal candidate should have a university degree in Business Management, Business Administration, Financial Management, Mathematical Finance, Economics, or a related field, and have experience in managing individuals and teams. The position also requires strong organizational and interpersonal skills, as well as the ability to work independently and collaboratively.

Systems Engineer

Company: Cyient

Location: Other US Location

Posted Dec 29, 2024

Cyient is a global engineering and technology solutions company that offers Design Build and Maintain services to leading organizations worldwide. They leverage digital technologies, advanced analytics, and domain expertise to solve complex business problems. With over 15000 employees globally, they focus on various industries such as aerospace and defense, healthcare, telecommunications, rail transportation, semiconductor, geospatial, industrial, and energy. The job description involves working on SRampO and SCD requirements, performing requirements validation and verification, and experience with DOORS and ITRACS. The company follows a series of four Process Assurance Reviews (PARs) for 777X requirements planning, development, validation, and verification. They also conduct system testing and execution on test equipment. Cyient is an Equal Opportunity Employer.

CEC Sr. Specialist

Company: Electrolux

Location: Other US Location

Posted Dec 29, 2024

The Customer Service Senior Specialist is responsible for driving process understanding and execution of end-to-end Business to Consumer activities. This position will actively support the offshore team to ensure daily consumer interactions are handled effectively within company policy, procedure, and system requirements. A key component of this role is to be the subject matter expert in the B2C space, understanding systems and processes, and utilize that knowledge to drive adherence and alignment of B2C performance metrics.

IT Manager

Company: CACI International Inc

Location: Other US Location

Posted Dec 29, 2024

CACI is seeking an experienced IT Manager to lead crossfunctional teams and provide technical expertise for the Network Command Control Communications and Computers Services Integration Directorate at Headquarters Department of the Army. The role offers the opportunity to engage with senior leadership, influence important decisions, and drive significant technological advancements. The IT Manager will play a key role in advancing Army IT modernization, engaging with military and civilian leaders, and ensuring the success of high-priority projects.

Embedded Software Developer, Ottawa, ON

Company: Ciena

Location: Other US Location

Posted Dec 29, 2024

Ciena is a technology company that prioritizes its employees' wellbeing and growth, offering a flexible work environment and competitive salaries. They are driven by their humanity and focus on meaningful social and societal impact. The company values diversity and is an Equal Opportunity Employer. They are looking for an experienced Embedded Software Developer to contribute to the software development lifecycle and support customers in developing their products using Ciena components.

Equity Developer

Company: Barclays

Location: Other US Location

Posted Dec 29, 2024

The role of a Software Engineer at Barclays involves designing, developing, and improving software using various engineering methodologies. The purpose is to provide business platform and technology capabilities for customers and colleagues. The role requires consulting on complex issues, managing risk, and strengthening controls. It also involves collaborating with other areas, communicating complex information, and demonstrating Barclays values and mindset.

RR-0056929 Sr Analyst II Software Engineering

Company: DXC Technology

Location: Other US Location

Posted Dec 29, 2024

The job description for a software development role at DXC requires a Bachelor's degree in a relevant field, typically 4+ years of industry experience, and proficiency in one or more software languages and development methodologies. The role involves collaborating with the software development team, contributing to troubleshooting and problem-solving, and staying updated on emerging technologies. Recruitment fraud is not tolerated by DXC.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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