Customer Experience Jobs in Other US Location

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Looking for Customer Experience jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Other US Location area.

Strategic Solution Engineer - Proof of Value

Company: Qualtrics

Location: Other US Location

Posted Feb 01, 2025

Qualtrics is seeking a Strategic Solution Engineer for a Global Proof of Value team. The role involves leading and partnering with Field and Partner SEs, refining sales engineering processes, providing technical support to prospective clients, and developing high-quality presentations and product demonstrations. The ideal candidate should have 6+ years of relevant experience, strong sales and technical capabilities, and the ability to explain and resolve common technical aspects of SaaS software. The Qualtrics Solution Engineers team is known for its collaborative spirit and commitment to positively impacting customers' lives.

Manager, Wholesale Customer Experience - 6-month FTC

Company: Tapestry - Coach, Kate Spade, and Stuart Weitzman

Location: Other US Location

Posted Feb 01, 2025

Tapestry Inc. is a global house of brands that values individuality and inclusivity. The company is committed to innovation and equity, offering a range of benefits including hybrid working, volunteering opportunities, and learning and development programs. The Manager Wholesale Customer Experience role involves leading a team of Brand Ambassadors and Specialists across European department stores, focusing on building relationships, driving brand awareness, and ensuring efficient product management. The ideal candidate should have a minimum of 5 years of retail experience, strong communication and organizational skills, and the ability to travel extensively. Tapestry Inc. is an equal opportunity employer, making decisions based on qualifications and not protected characteristics.

Software Engineer

Company: Bear Robotics

Location: Other US Location

Posted Feb 01, 2025

Bear Robotics, a company aiming for Smart Hospitality, is seeking a Software Engineer to join their team in Seoul, Korea. The ideal candidate should have at least 3 years of experience in relevant fields, strong development skills, and proficiency in Git. They will be responsible for developing and operating various systems for autonomous serving robots, processing data from robots, and building a process automation environment. Preferred qualifications include a degree in Computer Science or a related field, experience in leading technical direction, and familiarity with GCP/AWS cloud-based web services.

SDR Team Lead - SEA, Singapore

Company: Qualtrics

Location: Other US Location

Posted Feb 01, 2025

Qualtrics is seeking an experienced SEA Sales Manager to lead a team of Sales Development Reps. The role involves managing the team, providing training, mentorship, and support, driving prospecting activities, and ensuring high lead to opportunity conversion. The ideal candidate should have experience managing a sales team, preferably in B2B tech or SaaS, and possess a growth mindset, coaching skills, and a positive attitude. Qualtrics offers a comprehensive benefits package, a hybrid work model, and a culture that encourages innovation and creativity.

Senior Payments Specialist - Fintech Ops

Company: FARFETCH

Location: Other US Location

Posted Feb 01, 2025

FARFETCH is a global platform for luxury fashion, emphasizing operational excellence and inclusivity. The company's Porto office offers a creative and cosy environment. The Consumer Payments team aims to provide seamless and efficient checkout experiences, focusing on localized payment methods and currencies. The role requires 4+ years of relevant experience, strong communication skills, and analytical abilities. FARFETCH is an equal opportunities employer offering comprehensive benefits and a consciously inclusive culture.

Account Executive (SMB) - German Speaker

Company: Matterport

Location: Other US Location

Posted Feb 01, 2025

Matterport is seeking a fluent German-speaking SMB Account Executive with a proven track record in sales, particularly in technology. The ideal candidate should be a hunter, technical, and comfortable in a fast-paced environment. They will proactively sell Matterport's products and services across various industries, manage sales pipelines, and grow existing accounts. The role requires excellent communication skills, both written and verbal, and the ability to travel up to 40% of the time. Matterport values diversity and offers comprehensive benefits, including health plans, generous PTO, and a pension program.

Salesforce Administrator (Specialist)

Company: Redaptive

Location: Other US Location

Posted Feb 01, 2025

Redaptive is seeking a Salesforce Administrator with extensive experience in Salesforce Sales Cloud, Service Cloud, and Lightning CPQ. The ideal candidate should have strong communication skills, be a self-starter, and thrive in a dynamic environment. They must be able to manage all aspects of a Salesforce project, including user management, configuration changes, and data management. The role involves training users, identifying underutilized features, and ensuring system maintenance. A Bachelor's Degree and at least 3-4 years of hands-on Salesforce Administration experience are required, with a strong emphasis on Flows and Salesforce Sales and Service Clouds.

Senior Software Engineer - Scala, Spark, Airflow, Python

Company: Nielsen

Location: Other US Location

Posted Feb 01, 2025

Nielsen is seeking a Software Engineer with 4+ years of hands-on experience in software development and a degree in computer science or a relevant field. The candidate should have strong cloud implementation expertise, particularly in AWS, and knowledge of storage, network, and compute services. They must be proficient in Java, Python, and SQL, and have experience with big data processing tools like Spark. The role involves designing, coding, and testing complex big data applications, developing automated test cases, and collaborating with cross-functional teams. The candidate should also have Agile scrum experience and knowledge of CICD processes, testing frameworks, and tools. AWS certification is a plus.

Communications Analyst

Company: Visa Inc,

Location: Other US Location

Posted Feb 01, 2025

Visa is seeking a communications professional with 3+ years of experience in communications, public relations, or media. The role involves providing internal communications support, managing the Client Care SharePoint site, and organizing key meetings and events. The ideal candidate should have a bachelor's degree, preferably in communications, multimedia arts, marketing, advertising, journalism, or a related field. They should be creatively inclined, proficient in Adobe Creative Suite, Microsoft Office tools, and have excellent communication skills. The position is hybrid, requiring the employee to work from the office 2-3 days a week. Visa is an equal opportunity employer.

Finance Operations Associate (5 Day Work Week, Thursday to Monday, 12pm to 9pm HKT)

Company: Crypto.com

Location: Other US Location

Posted Feb 01, 2025

Cryptocom, founded in 2016, is a global cryptocurrency platform serving over 80 million customers. The company aims to make cryptocurrency accessible to everyone with a vision of 'Cryptocurrency in Every Wallet™'. The FampA team, part of Cryptocom, is responsible for optimizing global finance initiatives, managing accounts, and handling transactions. The team is detailed-oriented, multitasking across various projects. They assist in fund transfers, coordinate finance operations, and maintain data integrity. The role requires a Bachelor's degree, preferably in finance, accounting, or a related field. Proficiency in Excel is essential, and prior experience in digital assets is a plus. Cryptocom offers a transformational work environment, growth opportunities, and competitive benefits, including a Cryptocom Visa card upon joining.

.Net Admin

Company: MetLife

Location: Other US Location

Posted Feb 01, 2025

The job description outlines a position for a NET infrastructure administrator with a focus on Windows and Linux server management. The role involves managing and maintaining IIS and Apache webservers, troubleshooting server issues, and utilizing Ansible for automation. The candidate should have experience with Azure DevOps, ServiceNow, and PowerShell scripting. Excellent communication and interpersonal skills are mandatory. The ideal candidate should have a total of 7 years of experience, with at least 4 years in NET infrastructure administration. MetLife, a leading financial services company, is the employer.

Customer Support Specialist, UK

Company: Attentive

Location: Other US Location

Posted Feb 01, 2025

Attentive is an AI-powered mobile marketing platform that enables brands to personalize consumer engagement, driving higher recurring revenue and maximizing campaign performance. The platform activates real-time data from multiple channels and advanced AI to personalize content, tone, and timing. Attentive has a top-rated customer success team and partners with marketers to provide strategic guidance and optimize SMS and email campaigns. The company is looking for a Customer Support Specialist to troubleshoot technical issues, provide fast and accurate resolutions, and act as the first line of defense for platform health issues.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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