Customer Experience Jobs in Remote

472,230 open positions · Updated daily

Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.

Vice President & Head of Product

Company: Gravie

Location: Remote

Posted Nov 14, 2025

Gravie is a company that aims to improve healthcare purchasing and access through innovative consumer-centric health benefit solutions. They are seeking a Vice President and Head of Product for their level-funded solution, who will lead the vision, strategy, and execution of the product roadmap. The ideal candidate should have 10+ years of product management experience, including 5+ years in leadership roles, and a deep understanding of healthcare and health insurance.

Senior Product Designer

Company: Douro Labs

Location: Remote

Posted Nov 14, 2025

The job posting is seeking an experienced Senior Product Designer to join a well-rounded team and work on crafting world-class interfaces for complex ecosystems. The role involves leading UI design, building a scalable design system, collaborating with engineers, and applying design thinking to data-heavy experiences. The position is remote worldwide, with a focus on fast-paced, ambiguous environments and strong communication skills.

Staff Backend Software Engineer - Developer Experience

Company: Canva

Location: Remote

Posted Nov 13, 2025

Canva is seeking a Staff Software Engineer to lead the design and implementation of AI-powered SDKs and platform APIs. The role involves architecting intelligent developer interfaces, driving innovation in SDK tooling, partnering with cross-functional teams, and championing automation-first principles. The ideal candidate has experience leading SDK or API platforms, building tools that simplify integration, and working with LLMs to improve developer experience.

Principal Product Manager - Navigation

Company: Mapbox

Location: Remote

Posted Nov 14, 2025

Mapbox is a leading real-time location platform that provides tools for navigation, mapping, and location-aware businesses. The Navigation team at Mapbox develops web services for navigation initiatives in consumer, automotive, and logistics verticals. They work with automotive partners to bring mobile app development aspects into in-vehicle navigation and infotainment. The company values high-performing, creative individuals and emphasizes an environment of teaching and learning.

Learning Experience Designer - ELA & STEM

Company: Newsela

Location: Remote

Posted Nov 14, 2025

The role is for a skilled Learning Experience Designer to develop high-quality English Language Arts instructional content and activities, focusing on creating engaging and pedagogically sound content for diverse learners. The ideal candidate will have experience in curriculum standards, pedagogical best practices, and children's media engagement habits.

Marketing Data Assistant

Company: GrowthAssistant

Location: Remote

Posted Nov 13, 2025

GrowthAssistant is seeking a detail-oriented Marketing Data Assistant to support a US-based client in organizing and maintaining marketing performance data and dashboards. The role involves updating and maintaining dashboards in Google Sheets, pulling data from affiliate platforms, and ensuring accurate reporting. The ideal candidate should have excellent Google Sheets skills, strong attention to detail, and the ability to work independently in a fast-paced remote environment.

Fullstack Engineer - Customer Delight

Company: Hostaway

Location: Remote

Posted Nov 13, 2025

Hostaway is a market-leading SaaS company transforming the vacation rental industry. They are seeking a Fullstack Engineer to build and improve fullstack features, deliver quick fixes, and lead initiatives to enhance customer experience. The role offers competitive compensation, 100% remote work, equity, professional growth opportunities, and a values-driven leadership culture.

People Solutions Partner

Company: Zepz

Location: Remote

Posted Nov 14, 2025

The role is for an experienced HR professional to lead and manage diverse projects at Zepz. The ideal candidate will have a strong background in commercial HR, be a natural problem-solver, and have experience delivering strategic priorities in a fast-paced consumer-led business. The role involves OKR delivery, stakeholder management, data analysis, process improvement, end-to-end OKR ownership, change management, budget and risk management, status updates, and ensuring a positive employee experience.

Partner Sales Director - IHV Alliances

Company: Canonical

Location: Remote

Posted Nov 13, 2025

Canonical is a leading provider of open source software and operating systems, with a focus on Ubuntu. The company is seeking an IHV Alliance Sales Director to lead strategic partnerships in EMEA or APAC regions. The role involves building relationships with IHV partners, growing awareness of open source capabilities, negotiating contracts, and leading partnerships with companies like Lenovo, Huawei, Ericsson, and Nokia.

Engineering Manager - Web App

Company: Shippo

Location: Remote

Posted Nov 14, 2025

Shippo is a shipping platform that provides merchants with best-in-class shipping solutions, competitive rates, and a streamlined experience. The company is looking for an Engineering Manager to lead a team responsible for the Order Management system, which powers merchants' ability to manage, fulfill, and track their orders. The role involves setting technical direction, driving execution, growing engineers, and partnering with Product and Design to define roadmaps and deliver high-impact features.

Salesforce Health Cloud Consultant

Company: Guidehouse

Location: Remote

Posted Nov 13, 2025

Guidehouse is seeking Salesforce Consultants for a high-growth practice. The role involves proposing, implementing, and managing Salesforce solutions, engaging clients to gather requirements, documenting use cases, and participating in testing and training. The ideal candidate has a bachelor's degree, 4+ years of Salesforce experience, and at least one active Salesforce certification.

Staff Accountant

Company: BlueVoyant

Location: Remote

Posted Nov 13, 2025

The job posting is for a Staff Accountant position in the DC Metro area. The role involves supervising general accounting operations, managing financial transactions, and ensuring accuracy in accounting tasks. The ideal candidate should have 3+ years of experience, knowledge of GAAP, proficiency in accounting software, and strong analytical skills.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

Related Pages