Customer Experience Jobs in Remote

472,230 open positions · Updated daily

Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.

AVP Sales

Company: Zafran.io

Location: Remote

Posted Nov 10, 2025

The Area Vice President of Sales East will drive hypergrowth customer acquisition and bookings through effective leadership of the regional sales organization. The role involves talent acquisition, team development, strategic partnership management, and ensuring consistent pipeline generation and revenue achievement. Zafran, the company behind the role, aims to stop the exploitation of vulnerabilities everywhere and is backed by Sequoia Capital and Cyberstarts.

Key Account Manager  - Hematology/Oncology

Company: Massive Bio, Inc.

Location: Remote

Posted Nov 10, 2025

Massive Bio, a healthtech startup, is seeking a remote Account Manager based in the West Coast to support the growth of provider engagement operations in the US Midwest and West Coast. The role involves building relationships with oncologists, educating healthcare providers about Massive Bio's clinical platform, and contributing to strategic mapping efforts. The ideal candidate should be dedicated, hardworking, and focused on revolutionizing cancer care.

SaaS E-Commerce Customer Onboarding Specialist

Company: SureDone

Location: Remote

Posted Nov 10, 2025

The Onboarding Specialist role at SureDone is a remote position that involves helping new customers get started with the platform, guiding them through data integration, and ensuring they are well-trained on its features. The role combines project management, customer training, Excel work, support, and scripting in an integrated automation system. The ideal candidate should have meticulous planning, time management, and communication skills, along with experience in SaaS onboarding and eCommerce.

Senior Fullstack Engineer

Company: FAIRTIQ AG

Location: Remote

Posted Nov 10, 2025

FAIRTIQ seeks a Software Engineer to develop a scalable web service for account management, working in an agile environment with a focus on innovation and global expansion. The role offers growth opportunities and a dynamic international team.

Medical Virtual Assistant (Bilingual - Spanish)

Company: Angel City VA

Location: Remote

Posted Nov 10, 2025

Angel City VA seeks a Medical Virtual Assistant with strong organizational skills and experience in healthcare settings. The role offers competitive compensation, remote work flexibility, and opportunities for professional growth. The company emphasizes an inclusive workplace and compassionate patient care.

Financial controller

Company: Dalstrong

Location: Remote

Posted Nov 10, 2025

Dalstrong is a fast-paced, high-growth international kitchen knife and cookware ecommerce company based in Canada with a fully remote team. They seek a Financial Controller with CPA certification, 7+ years of experience, and expertise in GAAP, ERP systems, and financial reporting. The role involves financial management, internal controls, and compliance with global accounting standards.

Product Manager - Data Analytics

Company: Massive Bio, Inc.

Location: Remote

Posted Nov 10, 2025

Massive Bio is a healthtech startup seeking a Product Manager to lead data analytics products and expand their portfolio. The role involves applying data mining techniques, overseeing usability testing, conducting market research, and developing AI algorithms. The ideal candidate has a background in software development, product management, and data analytics, with experience in healthcare data and AI algorithms.

Solutions Engineer

Company: Torchlight Analytics LLC

Location: Remote

Posted Nov 10, 2025

The Solutions Engineer role at Torchlight is a senior technical consultant responsible for partnering with the Account Team to solve complex customer business problems. The role involves architecting and demonstrating tailored solutions using Catalyst's API services and platform capabilities. Key responsibilities include pre-sales solutioning, technical enablement, designing custom demonstrations, architecting technical solutions, and providing post-sales implementation support. The role requires applied technical expertise, solution architecture skills, technical consulting, excellent communication, problem-solving, and collaboration abilities.

Android Engineer - App Analysis

Company: Data Theorem

Location: Remote

Posted Nov 10, 2025

Data Theorem is a cybersecurity company focused on creating a more secure world for data. They are searching for exceptional talent to grow and take ownership of projects. As an Android engineer, you will work on tools to analyze Android applications for security and privacy issues, collaborate with the security research team, and be part of a global engineering team.

Principal Customer Success Manager

Company: Aidoc

Location: Remote

Posted Nov 10, 2025

Aidoc is seeking a Principal Customer Success Manager to drive strategic partnerships and transform healthcare through AI. The role offers impactful collaboration with global health systems, career growth, and comprehensive benefits, reflecting the company's mission to improve patient outcomes with innovative technology.

Training & Exercises Specialist (HSEEP) / Federal Experience / J7

Company: Blueprint Creative Group

Location: Remote

Posted Nov 10, 2025

The job posting is for a contractor role with Blueprint Creative Group, a fast-growing program execution partner. The role involves leading or supporting planning, execution, and after-action processes for HSEEP-compliant exercises across various domains including health security, defense, and homeland security. Key responsibilities include developing exercise planning materials, conducting needs assessments, engaging stakeholders, and drafting after-action reports. The role requires expertise in HSEEP, public health, project management, evaluation, and stakeholder engagement. Preferred qualifications include a relevant degree, HSEEP certification, and experience with federal exercise programs.

Customer Service Representative

Company: Dalstrong

Location: Remote

Posted Nov 10, 2025

Dalstrong is hiring a remote Customer Service Specialist to join their team. The role involves assisting customers with product inquiries and concerns, ensuring customer satisfaction, and turning around dissatisfied customers. The ideal candidate should be fluent in English, experienced in customer service, and knowledgeable in MS Office, Google Sheets, and project management tools.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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