Customer Experience Jobs in Remote

472,556 open positions · Updated daily

Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.

VP of Global Business Development and Inside Sales

Company: Pluralsight

Location: Remote

Posted Feb 03, 2025

View Details Apply on The Muse
Lead Technical Analyst Engagement Lead complex PIM project engagements talented developers

Associate Principal Architect, PIM (Contract)

Company: Bounteous

Location: Remote

Posted Feb 03, 2025

The company is seeking a Lead Technical Analyst Engagement Lead for their Data Management team. The role involves leading complex PIM projects, working with a team of experts, and collaborating with clients to address current and future needs. The ideal candidate should have experience in leading teams, mentoring junior members, and hands-on experience with web development frameworks, API development, and relational databases. The role requires minimal supervision and the ability to work in a distributed environment.

View Details Apply on BuiltIn

Senior Data Engineer (Azure Data Platform Cloud Services)

Company: Avanade

Location: Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Implementation Project Manager (Remote)

Company: RTX

Location: Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Sales Development Representative

Company: Autodesk

Location: Atlanta, GA / Remote

Posted Feb 03, 2025

View Details Apply on The Muse

AVP, EMEA, APAC and Japan Strategic Customer Engagements (Elevate)

Company: ServiceNow

Location: London, United Kingdom / Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Sr. GRC Specialist, Information Security

Company: Bankers Healthcare Group

Location: Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Implementation Business Analyst (Hybrid - Flexible Options)

Company: Broadridge

Location: Boston, MA / Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Senior Manager, Process Excellence

Company: Affirm

Location: Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Senior BI Analyst

Company: Constellation Brands

Location: Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Sr. Network Engineer

Company: hims & hers

Location: Remote

Posted Feb 03, 2025

View Details Apply on The Muse
Senior Manager Omni Business Analytics business analytics and insights initiatives continuous improvement projects in eCommerce analytics

Senior Manager, Omni Business Analytics

Company: Kraft Heinz

Location: Remote

Posted Feb 03, 2025

The Senior Manager Omni Business Analytics will lead business analytics and insights initiatives, providing crossfunctional teams with end-to-end business-critical insights. This role involves leading continuous improvement projects in eCommerce analytics, analyzing business health performance, and developing advanced analytics products. The ideal candidate should have a Bachelor's degree in Analytics, Data Science, Strategy, or a related field, with 5+ years of proven experience in Data Science, Analytics, Strategy, or a related field. Consumer packaged goods experience is preferred. Strong communication, project management, and collaboration skills are required.

View Details Apply on BuiltIn

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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