Customer Experience Jobs in Remote

472,556 open positions · Updated daily

Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.

Senior Lead Wind Hub Technician - NE 1 (Broken Bow, NE Area)

Company: GE Vernova

Location: North Platte, NE / Remote

Posted Feb 03, 2025

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Capital Equipment Specialist, Medical - Florida

Company: Henry Schein

Location: Remote

Posted Feb 03, 2025

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Select Major Account Executive EST/CST - (Orlando, FL)

Company: Samsara Inc.

Location: Remote

Posted Feb 03, 2025

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Staff Product Designer (L4)

Company: Twilio

Location: Remote

Posted Feb 03, 2025

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Senior Controls Engineer

Company: Equinix, Inc

Location: Mumbai, India / Remote

Posted Feb 03, 2025

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Specialist System Engineer - Storage Admin

Company: Kyndryl

Location: Bangalore, India / Remote

Posted Feb 03, 2025

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inclusive workplace culture comprehensive benefits package relevant industry experience

Security Analyst - Penetration Tester

Company: The PNC Financial Services Group

Location: Remote

Posted Feb 03, 2025

PNC is seeking a Security Analyst Penetration Tester for its Technology organization. The role involves conducting automated and manual security testing of applications, developing documentation, and contributing to the enhancement of the penetration testing program. Candidates should have experience in mobile and web application testing, development, and relevant certifications. The position requires a university degree, 3+ years of relevant industry experience, and offers a comprehensive benefits package. PNC fosters an inclusive workplace culture and provides reasonable accommodations for qualified individuals with disabilities.

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Analyst, Data Science, US Retail Markets Distribution and Marketing

Company: Liberty Mutual Insurance

Location: Columbus, OH / Remote

Posted Feb 03, 2025

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Regional Sales Manager, Enterprise - Mexico

Company: Samsara Inc.

Location: Remote

Posted Feb 03, 2025

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Applications Consultant

Company: Kyndryl

Location: London, United Kingdom / Remote

Posted Feb 03, 2025

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Principal Engagement Manager

Company: ServiceNow

Location: Staines, United Kingdom / Remote

Posted Feb 03, 2025

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Major Account Executive-Public Sector-State of Florida

Company: Samsara Inc.

Location: Remote

Posted Feb 03, 2025

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Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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