Customer Experience Jobs in Remote

472,920 open positions · Updated daily

Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.

Senior Strategic Buyer - wearable & hearable technology

Company: Loop Earplugs

Location: Remote

Posted Jan 31, 2025

Loop, a company that redefines earplugs, has grown from 100 to over 250 employees and has won several awards including EY Scale up of the year and Deloitte Fast50 for the second year in a row. They are looking for a Senior Strategic Buyer with 5+ years of procurement experience in electronics to shape the future of their electronic products. The role involves sourcing high-tech components, negotiating strategic deals, and ensuring product quality and innovation.

Marketing & Demand Generation

Company: Aidaptive

Location: Remote

Posted Jan 31, 2025

Jarvis ML, founded in 2021 by Rakesh Yadav, is a fully managed MLaaS solution aiming to be the most accessible and easy-to-use end-to-end machine learning platform. The company is seeking a flexible, versatile, and enthusiastic marketer to grow inbound sales channels. The ideal candidate should have a BSMS degree in marketing, proven experience in marketing, and solid knowledge of website analytics tools. They should also be comfortable with Google Adwords campaigns and have a good sense of aesthetics and witty communication.

Lead 3D Character Artist

Company: CD PROJEKT RED

Location: Remote

Posted Jan 31, 2025

CD PROJEKT RED is seeking a Lead 3D Character Artist to join The Molasses Flood studio for an ambitious project within The Witcher universe. The ideal candidate will lead a team of artists, collaborate with the art director, and ensure characters align with the project's artistic vision. The role requires expertise in character artistry, Unreal Engine, and strong leadership skills. The company offers flexible working hours, health benefits, and a dog-friendly office. The position can be remote-first or office-first, with the latter requiring presence in the Warsaw, Wroclaw, or Cracow office for at least 10 days per month.

Website Product Manager

Company: HiBob

Location: Remote

Posted Jan 31, 2025

HiBob, a fast-growing HR platform, is seeking a seasoned professional with 46 years of experience in managing websites and products for B2B SaaS companies. The ideal candidate should have a proven track record in driving business outcomes through website optimization, experience with content management systems like WordPress, and familiarity with web analytics tools. The role requires a creative mindset, knowledge of SEO best practices, strong project management skills, and excellent communication abilities. HiBob offers competitive compensation, benefits, pre-IPO equity, a flexible hybrid working model, and various perks like a work from home allowance, sick leave payment, social impact days, wellness benefits, an employee referral program, transportation allowance, and dog-friendly policies. The company culture is described as fun, inclusive, and ambitious, with opportunities for remote work and company-wide long weekends.

Backend Engineer - Croatia

Company: HiBob

Location: Remote

Posted Jan 31, 2025

HiBob, a fast-growing HR platform, is seeking talented Backend Engineers. The company, known for its vibrant culture and global presence, offers an environment where employees can be themselves. Requirements include backend development experience, proficiency in Kotlin, Scala, or Java, knowledge of software design and scalable architecture, testing methodologies, relational databases, and cloud platforms like AWS. The company values independent, fast learners who are proactive team players.

Lead Security Engineer

Company: Curai Health

Location: Remote

Posted Jan 31, 2025

Curai Health, an AI-powered virtual clinic, is seeking a Lead Security Engineer to ensure infrastructure and operational security controls for HIPAA and SOC2 compliance. The role involves leading security initiatives, establishing new frameworks, and conducting regular security assessments. The ideal candidate should have 5+ years of experience in a similar role, a passion for improving infrastructure security, and experience with AWS security tools. Curai Health offers a competitive compensation package, wellness benefits, and a mission-driven culture.

Director, Product Management – Sexual Health

Company: Orasure Technologies

Location: Remote

Posted Jan 31, 2025

OraSure Technologies Inc is a company that empowers global health and wellness by providing innovative tools and diagnostics. Their products include rapid tests for HIV and Hepatitis C, sample self-collection and stabilization products, and oral fluid laboratory tests for drugs of abuse. The Director of Product Management for Sexual Health will lead the development and execution of the product roadmap, drive commercial success, and manage the product lifecycle. The role requires a strong track record in product management, experience in the medical devices industry, and a deep understanding of the sexual health space. The company offers a comprehensive benefits package and fosters a diverse and inclusive environment.

Senior Strategic Operations Manager

Company: 1Password

Location: Remote

Posted Jan 31, 2025

1Password is seeking a Senior Strategic Operations Manager with extensive experience in strategic operations and program management. The role involves leading cross-functional initiatives, driving continuous improvement, and delivering high-quality results. The ideal candidate should possess exceptional leadership skills, a strategic mindset, and a proven track record of driving operational excellence. The company offers competitive compensation, comprehensive benefits, and a remote-first work environment. 1Password is committed to fostering an inclusive, diverse, and equitable workplace.

Senior Strategic Buyer - wearable & hearable technology

Company: Loop Earplugs

Location: Remote

Posted Jan 31, 2025

Loop Earplugs, a company that reinvented the way people experience sound, had a successful 2024 with 14 million earplugs sold, recognition from The New York Times, and winning Deloitte's Fast 50 Belgium twice. They are looking for a Senior Strategic Buyer with 5+ years of procurement experience in electronics to shape the future of their electronic products. The role involves sourcing high-tech components, negotiating strategic deals, and ensuring product quality and innovation. The company values autonomy, fair compensation, flexibility, and diversity.

Implementation Manager

Company: HiBob

Location: Remote

Posted Jan 31, 2025

HiBob is seeking an Implementation Manager to guide clients through the onboarding process onto their SaaS-based human resource platform. The ideal candidate will facilitate smooth implementations, ensuring clients effectively transition and maximize the value of their offerings. Strong communication and project management skills are essential. HiBob encourages candidates who may not meet all requirements to apply, as this could be the perfect fit. The company offers competitive compensation, benefits, and pre-IPO equity. They also provide a hybrid working model, pension scheme, and various perks like birthdays off, social impact days, and a wellness subscription. The office is located in Sydney, Australia.

Director, Product Management – Sexual Health

Company: Orasure Technologies

Location: Remote

Posted Jan 31, 2025

OraSure Technologies Inc is a company that empowers global health and wellness by providing innovative tools and diagnostics. Their products include rapid tests for HIV and Hepatitis C, sample self-collection and stabilization products, and oral fluid laboratory tests for drugs of abuse. The Director of Product Management for Sexual Health will lead the development and execution of the product roadmap, drive commercial success, and manage a team of product managers. The role requires a strong track record in product management, experience in the medical devices industry, and a deep understanding of the sexual health space. OraSure offers a comprehensive benefits package and fosters a diverse and inclusive work environment.

Manager, CX Technical

Company: 1Password

Location: Remote

Posted Jan 31, 2025

1Password is seeking a Manager CX Technical with at least 7 years of related experience and 12 years of people management experience. The role involves leading a team of CX Representatives, ensuring exceptional customer experiences, and collaborating with stakeholders across CX and other departments. The company offers comprehensive benefits including maternity and parental leave top-up programs, wellness spending allowance, generous PTO, wellness coach membership, and comprehensive health coverage. 1Password is committed to fostering an inclusive and diverse workplace and is a remote-first company.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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