Customer Experience Jobs in Remote

472,920 open positions · Updated daily

Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.

Research Scientist II

Company: Spring Health

Location: Remote

Posted Jan 27, 2025

Spring Health is a leading mental healthcare provider, partnering with over 450 companies to deliver personalized care for 10 million people. They are seeking a Research Scientist to join their Health Economics and Outcomes Research team. The ideal candidate will have a degree in mental health research, health economics, or a related field, with a track record of peer-reviewed academic publications. They will be responsible for publishing high-impact research, developing study designs, and creating data products. Spring Health offers a competitive total rewards package, including stock options, benefits, and professional development opportunities.

Senior Product Designer, Member Experience

Company: Spring Health

Location: Remote

Posted Jan 27, 2025

Spring Health is a leading mental healthcare provider, partnering with over 450 companies to deliver personalized care for 10 million people. They are seeking a Senior Product Designer with a strong background in technology-driven organizations to integrate AI technology into their platforms. The ideal candidate will collaborate with cross-functional teams to create impactful and measurable improvements in member experience, maintain high system usability, and design accessible and inclusive products. The role offers a competitive salary range of $172,400 - $215,500, along with comprehensive benefits including health, dental, vision, 401k match, parental leave, professional development reimbursement, and more.

Director, Kyndryl Consult Partner

Company: Kyndryl

Location: Puteaux, France / Remote

Posted Jan 27, 2025

CRM/Marketing Operations Executive

Company: Reach plc

Location: Remote

Posted Jan 27, 2025

Reach Plc is seeking a CRM/Marketing Operations Executive for a fully remote UK-based role with occasional travel. The role involves supporting customer acquisition and growth across multiple channels, building templates and creating customer segments, designing automated customer journeys, managing customer data, and creating reports to measure campaign performance. The ideal candidate should have prior experience in push messaging and email marketing, strong spreadsheet skills, and a basic understanding of customer lifecycle principles. Reach Plc offers a competitive salary, pension scheme, 25 days holiday, family leave, wellbeing support, and career development opportunities.

Sales Engineer

Company: Forcepoint

Location: Remote

Posted Jan 27, 2025

VP of Community and Engagement

Company: HiBob

Location: Remote

Posted Jan 27, 2025

HiBob, a rapidly growing HR platform, is seeking a creative VP of Community and Engagement. The role involves cultivating relationships with HR professionals, expanding opportunities, and deepening connections. The ideal candidate should have a proven track record in developing and executing programs, strategic thinking, and team development skills. HiBob offers competitive compensation, benefits, and pre-IPO equity, along with a hybrid working model and a commitment to diversity and inclusion.

Associate Director, Product

Company: VelocityEHS

Location: Remote

Posted Jan 27, 2025

VelocityEHS, a leading provider of EHS and ESG software solutions, is seeking an experienced Associate Director of Product. The role involves managing a team of product managers, ensuring successful execution of the roadmap, and planning a comprehensive strategy for 2026 and beyond. The ideal candidate should have 8+ years of product management experience, SaaS experience, and knowledge of the EHS or ESG space. The company offers competitive compensation, comprehensive benefits, and a flexible work schedule.

Senior IT Project Manager -Telecommunications and VoIP

Company: Lyra Technology Group

Location: Remote

Posted Jan 27, 2025

Lyra Technology Group is seeking a highly skilled and experienced IT Project Manager with a focus on Telecommunications and VoIP. The ideal candidate will be responsible for planning, executing, and overseeing telecommunications and VoIP projects. The Project Manager will work closely with cross-functional teams, vendors, and clients to ensure successful project delivery within scope, budget, and timeline. Lyra Technology Group is a Private Equity-backed holding company that invests and operates industry-leading technology service businesses. Telco Experts, one of Lyra's operating companies, is a best-in-class telecommunications provider specializing in implementing tailor-made network solutions for modern businesses. The Senior IT Project Manager will lead project planning, manage internal and external teams, develop and maintain project budgets, serve as the primary point of contact for clients, identify project risks, collaborate with third-party vendors, work closely with technical teams, monitor project progress, and oversee post-implementation support.

Customer Education Technical Consultant

Company: GE Vernova

Location: Cairo, Egypt / Remote

Posted Jan 27, 2025

QA Engineer

Company: Passport Shipping

Location: Remote

Posted Jan 27, 2025

Passport is a company that empowers brands to expand globally through international shipping solutions. They offer a full-time position in Argentina, Chile, Peru, Georgia, Kyrgyzstan, Montenegro, or Serbia. The role involves enlarging the automated test base, creating datasets, applying manual testing skills, and working with load testing. The ideal candidate has 3+ years of QA experience, proficiency in English, and skills in test automation, scripting, manual testing, load testing, and coding. Passport provides competitive compensation, remote work, paid parental leave, team gatherings, learning opportunities, and a global team.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

Related Pages