Customer Experience Jobs in Remote

472,920 open positions · Updated daily

Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.

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Insights Manager

Company: DISQO

Location: Remote

Posted Jan 25, 2025

DISQO is seeking a data-driven insights leader to join their Ad Measurement team. The ideal candidate will have a passion for insights and innovation in digital and media spaces, with a strong background in consumer research and marketing analytics. The role involves championing customer relationships, driving end-to-end ad measurement solutions deployment, and contributing to process optimization. DISQO offers a positive, performance-oriented workplace with competitive benefits and a flexible hybrid approach.

View Details Apply on BuiltIn

Senior Analyst, Security Compliance

Company: Twilio

Location: Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Senior Technical Consultant - Source-to-Pay (S2P)

Company: ServiceNow

Location: Staines, United Kingdom / Remote

Posted Jan 25, 2025

View Details Apply on The Muse
hybrid role in Mexico City selling Cloud Directory Platform small and medium-sized businesses

Inside Sales Representative - Mexico

Company: JumpCloud

Location: Remote

Posted Jan 25, 2025

JumpCloud is seeking a salesperson for a hybrid role in Mexico City. The role involves selling the Cloud Directory Platform to small and medium-sized businesses in North America. The successful candidate will be responsible for understanding customer needs, building and maintaining a sales pipeline, and negotiating deals. Strong interpersonal and technical communication skills are required. The role offers a fast-paced, SaaS-based environment with opportunities for growth and innovation. JumpCloud values diversity and equal opportunity employment.

View Details Apply on BuiltIn

Assistant CRA (ACRA, in-house CRA)

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Q2C Solution architect

Company: Hitachi Energy

Location: Krakow, Poland / Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Product Engineer Java Springboot

Company: Allstate

Location: Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Electrical Engineer - Speed Governors (Talent Pipeline)

Company: GE Vernova

Location: Taubaté, Brazil / Remote

Posted Jan 25, 2025

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Senior Business Program Lead Financial Crimes Audit

Company: TD Bank

Location: New York, NY / Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Lead System Design Engineer

Company: GE Vernova

Location: Houston, TX / Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Senior Software Engineer II, Front End - Workspaces (Remote Eligible)

Company: Smartsheet

Location: Bellevue, WA / Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Senior Oncology Account Specialist GU Newark, NJ

Company: Pfizer

Location: Newark, NJ / Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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