Customer Experience Jobs in Remote

472,920 open positions · Updated daily

Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.

Underwriting Support Manager

Company: Liberty Mutual Insurance

Location: Seattle, WA / Remote

Posted Jan 25, 2025

Advisory Solution Consultant - Payer Accounts

Company: ServiceNow

Location: Louisville, KY / Remote

Posted Jan 25, 2025

Adobe Program Manager (on site)

Company: Blue Acorn iCi

Location: Remote

Posted Jan 25, 2025

Blue Acorn iCi, an Infosys company, is seeking a detail-oriented Program Manager with Adobe application experience for an on-site role in Overland Park KS, Bellevue WA, or Atlanta GA. The ideal candidate will manage project schedules, financials, and success, ensuring high client satisfaction. Responsibilities include managing day-to-day communications, facilitating status meetings, controlling quality, managing risks, and ensuring project gross margin and client budget management.

VP, Business Development (Healthcare)

Company: Bounteous

Location: Remote

Posted Jan 25, 2025

Bounteous, a leading digital transformation consultancy, is seeking a Vice President of Business Development for its Healthcare vertical. The role involves driving growth, positioning Bounteous as a strategic partner, and leveraging expertise in technology-driven digital transformation. The ideal candidate will have extensive experience in closing strategic deals, developing relationships with executive-level IT leaders in the US healthcare industry, and understanding the healthcare ecosystem's challenges and trends. The role requires strong presentation, negotiation, and written communication skills, as well as the ability to inspire and influence executive-level leadership.

Product Manager

Company: Arcadia

Location: Remote

Posted Jan 25, 2025

VP, Payers

Company: Carrot Fertility

Location: Remote

Posted Jan 25, 2025

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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