Customer Experience Jobs in Remote

472,920 open positions · Updated daily

Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.

Retail E-commerce Coordinator (Remote)

Company: Golden Hippo

Location: Remote

Posted Jan 24, 2025

Golden Hippo, an employee-owned, vertically-integrated builder of popular health and wellness brands, is seeking a Remote Retail Ecommerce Coordinator. The role involves managing product shipments, monitoring customer feedback, and executing promotional campaigns. The ideal candidate will have 1+ years of eCommerce experience, strong analytical skills, and proficiency in Microsoft Office tools. Golden Hippo offers comprehensive benefits, including healthcare coverage, charity sponsorships, 401k matching, and professional development opportunities. The base salary range is $21-$28 plus potential annual and monthly KPI bonuses.

System Administrator

Company: Kyndryl

Location: Lima, Peru / Remote

Posted Jan 24, 2025

R&D Engineer II - Deep Learning Physics

Company: Ansys

Location: Seattle, WA / Remote

Posted Jan 24, 2025

Art Manager, Avatars

Company: Meta

Location: Remote

Posted Jan 24, 2025

E-Commerce Coordinator - Amazon (Remote)

Company: Golden Hippo

Location: Remote

Posted Jan 24, 2025

Golden Hippo, an employee-owned, vertically-integrated builder of popular health and wellness brands, is seeking an ECommerce Coordinator for a remote position with HQ in Woodland Hills, CA. The role involves managing product shipments, monitoring customer feedback, and executing promotional campaigns. The ideal candidate will have 1+ years of eCommerce experience, strong analytical skills, and proficiency in Microsoft Office tools. Golden Hippo offers comprehensive benefits, including healthcare coverage, charity sponsorships, 401k matching, and professional development opportunities.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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