Customer Experience Jobs in Remote

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Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.

Software Engineer - App Stores

Company: Canonical

Location: Remote

Posted Dec 01, 2025

Canonical is a leading provider of open source software and operating systems, with a focus on Ubuntu. The company is global, distributed, and profitable, with a mission to realize the potential of free software. The Store team develops backend services for the Snap Store and Charmhubio marketplaces, primarily using Python and Golang. The company offers an exciting opportunity for a software engineer passionate about open source, Linux, and web services at scale.

Brand Marketing Specialist - ID

Company: HoYoverse

Location: Remote

Posted Dec 01, 2025

This job description outlines marketing responsibilities including campaign planning, cross-industry collaborations, and market research, alongside requirements like experience in local game marketing, language proficiency, and gaming enthusiasm.

Technical Program Manager

Company: Axios

Location: Remote

Posted Dec 01, 2025

The role of Technical Program Manager at Axios involves coordinating complex cross-functional initiatives to advance the company's mission. The position requires managing large programs, partnering with various teams, optimizing internal systems, developing reporting systems, coaching teams on Agile best practices, identifying blockers, and facilitating cross-team coordination. The ideal candidate should have 3-5 years of experience in program or project management, strong organizational and communication skills, experience with Jira and Confluence, familiarity with Agile methodologies, and fluency with AI tools.

Senior Data Scientist

Company: Gradient AI

Location: Remote

Posted Dec 01, 2025

Gradient AI is a fast-growing company revolutionizing Group Health and PampC insurance with AI-powered solutions. They are seeking Senior Data Scientists to help shape the future of their underwriting products in the healthcare and care management space. The role involves designing and implementing predictive models, analyzing large datasets, and collaborating with cross-functional teams to deliver intelligent solutions at scale.

Senior Software Engineer - Platform (Wallet)

Company: Branch

Location: Remote

Posted Dec 01, 2025

Branch is a fintech company on a mission to empower workers with financial freedom through accessible financial services. They value diversity, innovation, and collaboration, and are committed to building inclusive and frictionless products. The Senior Software Engineer role involves developing core components for their fintech products, with a focus on designing scalable backend services and RESTful APIs.

Senior/Staff/Principal Engineer

Company: Canonical

Location: Remote

Posted Dec 01, 2025

Canonical seeks Senior+ Engineers to contribute to open-source projects, offering global collaboration, remote work, and professional growth opportunities. The role emphasizes technical leadership, innovation, and community engagement while providing competitive compensation and benefits.

Software Engineering Manager (Backend SaaS)

Company: Canonical

Location: Remote

Posted Dec 01, 2025

Canonical is a leading provider of open source software and operating systems. They are hiring an engineering manager to lead the reboot of their Landscape systems management solution for Ubuntu. The company is founder-led, profitable, and growing, with a focus on distributed collaboration and global expansion.

Embedded IoT / Edge Solutions Sales Representative - Manager and Director

Company: Canonical

Location: Remote

Posted Dec 01, 2025

Canonical is a leading provider of open-source software and operating systems, with a focus on enterprise and technology markets. Their platform, Ubuntu, is widely used in various industries, including public cloud, data science, AI, engineering innovation, and IoT. The company is founder-led, profitable, and growing, with a distributed team across 75+ countries. They are hiring for various roles, including Embedded IoT, Edge Solutions Sales Representatives, Managers, and Directors, to expand their reach in mission-critical industries. Canonical provides a comprehensive portfolio of Linux solutions, emphasizing security, reliability, developer productivity, and footprint.

Staff Product Manager - Reddit Answers

Company: Reddit

Location: Remote

Posted Dec 01, 2025

Reddit is hiring a Product Manager for a remote-friendly role with a focus on AI-powered search. The position offers competitive benefits, growth opportunities, and collaboration with cross-functional teams.

Python and Kubernetes Software Engineer - Data, Workflows, AI/ML & Analytics

Company: Canonical

Location: Remote

Posted Dec 01, 2025

Canonical is a leading provider of open source software and operating systems, with a focus on Ubuntu. They offer a wide range of solutions for public cloud, data science, AI, engineering, and IoT. The company is founder-led, profitable, and growing, with a distributed team of over 1000 colleagues in 70+ countries. They are hiring Python and Kubernetes Specialist Engineers to work on open source solutions for public cloud and private infrastructure.

Senior Software Security Engineer - Platform

Company: Branch

Location: Remote

Posted Dec 01, 2025

Branch is a fintech company on a mission to empower workers with financial freedom by providing accessible free financial services and accelerating payments for companies. They value diversity, innovation, and collaboration, and offer a remote-first work environment with competitive compensation and benefits.

News Journalist: New TV

Company: screenrant

Location: Remote

Posted Dec 01, 2025

This text describes a remote freelance writing position at ScreenRant, outlining responsibilities such as creating high-quality content and adhering to editorial standards. It highlights perks like competitive compensation, flexible schedules, and exposure to a large audience. The job requires specific skills including writing experience, attention to detail, and virtual collaboration abilities. Applicants must submit a CV, cover letter, and sample articles.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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