Customer Experience Jobs in Remote

472,920 open positions · Updated daily

Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.

Sr Enterprise Account Executive, Manufacturing

Company: ServiceNow

Location: San Diego, CA / Remote

Posted Jan 24, 2025

ServiceNow, founded in 2004, is a global market leader in AI-enhanced technology, serving over 8,100 customers including 85% of the Fortune 500. The company aims to make the world work better for everyone. The job posting is for a sales role in Southern California, requiring 10+ years of enterprise software sales experience, a proven track record of exceeding sales targets, and the ability to build relationships with C-suite personas. The role involves developing account strategies, overseeing client relationship mapping, and being a trusted advisor to customers. The position offers a competitive base pay, equity, variable compensation, and benefits.

OCM Junior Consultant

Company: Kyndryl

Location: Boulder, CO / Remote

Posted Jan 24, 2025

Senior Information Systems Engineer

Company: Autodesk

Location: Bangalore, India / Remote

Posted Jan 24, 2025

Autodesk is seeking a Senior Information Systems Engineer to join their Collaboration Services team. The role involves automating business processes, participating in technical design, and managing ongoing feature changes in collaboration applications. The engineer will oversee the administration and integration of collaboration platforms, work with internal and external partners, and ensure efficient, secure, and practical solutions. The position requires 5-7+ years of technology support experience, extensive experience with Microsoft suite administration, and knowledge of collaboration security frameworks. Autodesk values a culture of belonging and offers a competitive compensation package.

Data Systems Lead

Company: Liftoff

Location: Reedley, CA / Remote

Posted Jan 24, 2025

(Associate) Director Pharmacovigilance Systems

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

Thermo Fisher Scientific is seeking a digital transformation lead to bridge the gap between Pharmacovigilance (PV) and IT, enabling reliable, compliant, and efficient pharmacovigilance services. The role involves experience in PV System Validation, Argus Safety Database migration, and reporting tools like OBIEE and Analytics. The candidate should have experience in Audits and Inspections, strong communication skills, and a broad understanding of PV along with global regulatory requirements. A Bachelor's degree or equivalent with 5+ years of safety experience and 3+ years of leadership responsibility is required. The mission is to make the world healthier, cleaner, and safer through innovative drug discovery processes.

Regional Sales Manager

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

Thermo Fisher Scientific Inc. is seeking a Regional Sales Manager - MCS Industrial Markets for the Italy-Milano area. The role involves achieving sales targets, developing lead generation strategies, and selling analytical instruments like handheld XRF and LIBS spectrometers. The ideal candidate should have at least 5 years of sales experience, proficiency in Italian and English, and a strong understanding of industrial markets. The position requires extensive travel, up to 60% of the time, and collaboration with various business units. The company offers an unmatched combination of innovative technologies, purchasing convenience, and comprehensive support.

Director, Sales - Philippines

Company: Equinix, Inc

Location: Manila, Philippines / Remote

Posted Jan 24, 2025

Regulatory Affairs Manager - Medical Devices

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

Thermo Fisher Scientific is seeking a Clinical Trial Reg Affairs Manager specializing in medical devices and diagnostics. The role involves developing regulatory strategies, supporting product development, and working across the full product lifecycle. Responsibilities include understanding and interpreting regulatory requirements, authoring pre-submissions, reviewing protocols, drafting product technical documentation, and preparing IDE submissions. The ideal candidate should have a Bachelor's Degree, solid understanding of global regulatory requirements, experience with therapeutic medical devices, and proven experience in authoring FDA marketing applications. Excellent communication, project management, and analytical skills are required. Thermo Fisher Scientific offers competitive remuneration, healthcare, and a range of employee benefits.

Technical Support Engineer

Company: The Washington Post

Location: Washington, DC / Remote

Posted Jan 24, 2025

The Technical Support Engineer role at Arc XP involves handling complex technical escalations, debugging production issues, partnering with engineering teams, maintaining a knowledge base, analyzing support trends, and providing technical guidance. Required skills include 2+ years of B2B technical support experience in a SaaS environment, proficiency in a programming language, experience with modern web technologies, incident management, and excellent communication skills. The Washington Post offers competitive benefits, including medical, dental, vision coverage, pension, 401(k) match, vacation, sick leave, holidays, parental leave, mental health resources, and more. The salary range is $74,200.00 - $123,600.00 USD Annual.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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