Customer Experience Jobs in Remote

472,920 open positions · Updated daily

Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.

Senior ICF Medical Writing Project Manager

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

Thermo Fisher Scientific is seeking a Senior ICF Medical Writing Senior Project Manager for a global role. The position involves leading ambitious initiatives in clinical research, ensuring quality and compliance in the delivery of Informed Consent Forms (ICFs) and other critical documents. Key responsibilities include developing project timelines, collaborating with cross-functional teams, monitoring timelines, and managing client issues. Successful candidates will have proven project management skills, strong planning abilities, excellent communication skills, and experience in medical writing or clinical projects, preferably in the pharmaceutical/CRO industry. The role offers competitive remuneration, healthcare benefits, and opportunities for career growth in an innovative, forward-thinking organization.

Wind Technician - Travel (United States)

Company: GE Vernova

Location: Boston, MA / Remote

Posted Jan 24, 2025

Human Evaluator (Contract)

Company: Roblox

Location: Remote

Posted Jan 24, 2025

Roblox is seeking a self-motivated individual with at least 1+ years of experience in Roblox development or similar platforms. The role involves classifying content, testing new features, and providing detailed feedback. The ideal candidate should have strong knowledge of Roblox Studio, proficiency in Lua, and excellent communication skills. Benefits include industry-leading compensation, excellent health coverage, a rewarding 401k program, and flexible vacation policy. The position is fully remote and offers opportunities to shape the future of human interaction.

ESB Integration Engineer

Company: Kyndryl

Location: Bangalore, India / Remote

Posted Jan 24, 2025

Kyndryl is a company that designs, builds, manages, and modernizes mission-critical technology systems. They are committed to creating a more equitable, inclusive world. The Software Engineering - Development role involves designing, developing, and implementing cutting-edge software solutions. The ideal candidate should have 6+ years of experience with integration protocols, proficiency in creating message flows, and expertise in implementing security measures. Kyndryl offers opportunities for career growth, with potential to advance to roles like Principal Engineer or Vice President of Software. The company values diversity and inclusivity, providing state-of-the-art resources and benefits to support employees.

Senior Managing Consultant

Company: Kyndryl

Location: Bogota, Colombia / Remote

Posted Jan 24, 2025

Kyndryl is seeking a Senior Managing Consultant with extensive IT strategy and cloud technology expertise. The role involves delivering value to customers and Kyndryl by applying deep domain, technology, and industry expertise to analyze issues and create innovative solutions. The consultant will guide customers in adopting major cloud and non-cloud technologies, advise on technology options, and help make strategic choices. They will also lead a team of consultants and architects, facilitate workshops, and capture lessons learned to update methodologies. The ideal candidate should have consulting experience with a 'big 4' firm, knowledge of major cloud technologies, and subject matter expertise in at least three domains. They should possess strong analytical skills, presentation skills, and understanding of DevSecOps, Agile, and Scrum.

Reg Affairs Manager - Global CTAs (ATMP/GMO)

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

Thermo Fisher Scientific is seeking a Regulatory Affairs Manager to join their global team. The role involves leading global regulatory submissions, providing regulatory strategy advice, and managing project budgeting. The ideal candidate should have a Bachelor's or advanced degree, at least 5 years of experience, and excellent communication and interpersonal skills. The company offers a competitive salary, extensive benefits, and a flexible working culture. The mission is to make the world healthier, cleaner, and safer.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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