Customer Experience Jobs in Remote

472,920 open positions · Updated daily

Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.

HR Manager - German speaker

Company: Autodesk

Location: Remote

Posted Jan 24, 2025

Autodesk is seeking an experienced HR professional for a People Consultant role. The consultant will provide expert guidance in areas such as coaching, facilitation, and advisory practices, aligned with Autodesk's culture code and global behavior standards. Responsibilities include consultation on complex labor and compliance issues, M&A diligence and integration, performance management, crisis management, and team dynamics. The ideal candidate should have proven experience partnering with all levels, be skilled in coaching and facilitation, possess subject matter expertise, and be fluent in German and English. Autodesk values a culture of belonging and offers a competitive compensation package.

.VP, Legal - Ethics & Compliance

Company: Equinix, Inc

Location: Denver, CO / Remote

Posted Jan 24, 2025

Equinix, a global digital infrastructure company, is seeking a VP of Legal - Ethics & Compliance. The role involves leading the development and implementation of an effective ethics and compliance program, fostering a culture of integrity, and ensuring adherence to laws and regulations. Responsibilities include designing a risk-based compliance strategy, conducting regular risk assessments, developing policies, training employees, and managing investigations. The ideal candidate should have 15+ years of legal experience, deep knowledge of ethics and compliance standards, strong leadership skills, and the ability to influence C-suite executives. The targeted annual salary range is $310,000 to $390,000 in San Francisco and New York, and $290,000 to $370,000 in Colorado.

Manager, Paid Social

Company: Just Global

Location: Remote

Posted Jan 24, 2025

Just Global is a B2B focused company that specializes in igniting relationships through deep technical knowledge, unique market perspectives, and leveraging technology. The Manager Paid Social is accountable for managing paid social strategy, optimization, and execution across all in-house platforms. This role involves holistic ownership of client accounts, including strategy planning, budgeting, and reporting. The Manager Paid Social is also responsible for troubleshooting issues, communicating with clients and internal teams, and maintaining quality control. The ideal candidate should have agency knowledge, B2B marketing experience, and proficiency in ad platforms like LinkedIn, Meta, Twitter, and analytics platforms like Google Analytics and Adobe Analytics.

Legal Nurse Consultant

Company: Expert Institute

Location: Remote

Posted Jan 24, 2025

Expert Institute is a legal company that pairs attorneys with expert witnesses to win high-stakes cases. They have a history of helping in billions of dollars in settlements and verdicts for clients. They are seeking a Legal Nurse InHouse Consultant to join their medical research team. The role involves analyzing medical records, providing case assessments, educating attorneys on medical terminology, matching attorneys with expert witnesses, conducting research, and collaborating with a high-performing team. The ideal candidate should have an active RN license with at least 5 years of clinical experience, preferably in intensive care or critical care environments. They should also have strong analytical skills, excellent communication skills, and a collaborative mindset.

B2B Landing Page Manager

Company: Bridge Partners

Location: Remote

Posted Jan 24, 2025

Bridge Partners, a leading growth consultancy for the tech and cloud industry, is seeking a B2B Landing Page Manager. The role involves planning and implementing digital campaigns, developing web strategies, and creating engaging content. The ideal candidate should have deep experience in paid media landing pages, digital campaigns, and optimization. They should also possess strong background in B2B web strategy, UX design, and brand storytelling. The company offers a competitive salary range of $95,000-$130,000 per year, along with comprehensive benefits. Bridge Partners values authenticity and diversity, actively seeking employees from various backgrounds.

Sr. Financial Analyst, HSG

Company: Henry Schein

Location: Remote

Posted Jan 24, 2025

The job overview involves providing financial support within the Healthcare Specialties Group, focusing on Henry Schein Products. Key responsibilities include analyzing and reviewing data for strategic and operational decisions, performing Henry Schein Products OTD financial reporting processes, tracking financial performance, and participating in the annual budget process. The role requires strong analytical skills, proficiency in MS Excel, and knowledge of Oracle PBCS, HFM, Smartview, and MS PowerBI. A minimum of 5-7 years of professional experience is typically required, along with a Bachelor's degree or global equivalent in a related discipline. The position offers a competitive salary range, bonuses, and various benefits.

Oversight (Sr) Director - Managed Access Programs

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

Thermo Fisher Scientific is seeking a Director, Project Management in their Oversight Team - Managed Access for the EMEA region. The role is remote-based and requires recent experience in full-service clinical trials, specifically in Access Solutions. The successful candidate will be accountable for strategic indication or client-specific portfolio management, providing therapeutic expertise in project delivery execution, and driving overall strategy development for proposals. Key skills include comprehensive therapeutic area knowledge, cross-functional project management, excellent communication, leadership, and financial acumen. The company values employee health and wellbeing, promoting a balanced environment for thriving.

Software Engineer, Frontend

Company: Chainlink Labs

Location: Remote

Posted Jan 24, 2025

Chainlink Labs, a leading developer of Chainlink, a decentralized computing platform, is seeking a frontend engineer. The role involves creating intuitive interfaces for Chainlink's ecosystem, focusing on products like ccipchainlink, datachainlink, and automationchainlink. The ideal candidate should have proficiency in TypeScript, React, HTML, CSS, and experience in building high-impact web applications. Knowledge of Web3, EthersJS, Solidity, and SQL is preferred. The role is remote-based and requires some overlap with Eastern Standard Time.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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