Customer Experience Jobs in Remote

472,920 open positions · Updated daily

Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.

Inside Sales Representative - Debt Consultant

Company: Achieve

Location: Houston, TX / Remote

Posted Jan 24, 2025

Achieve is offering a New Member Enrollment Sales role with the opportunity to impact people's lives by guiding them through their financial journey. The role involves receiving and contacting warm leads, following a consultative selling approach, and collaborating with underwriting teams. The company provides exceptional on-the-job training, continuous education, and growth opportunities. The position is available for candidates in the Dallas, TX metro area, with work from home options. The role requires 1+ years of call center sales experience, strong outbound call skills, and the ability to think and move quickly while maintaining empathy. The total compensation ranges from $65,000 to $100,000+ annually, including bonus and benefits.

CLAIM ADVISOR AUTO

Company: Allstate

Location: Remote

Posted Jan 24, 2025

Technical Support Specialist (Remote - France)(F/H)

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

Thermo Fisher Scientific Inc. is offering a Technical Support Specialist position in the EMEA region. The role involves providing Level 1 technical support and consulting for complex technical problems on laboratory equipment. The specialist will handle customer support via various platforms, ensure compliance with regulations, and collaborate with sales departments for service contract agreements. The ideal candidate should have a degree in electronics or electromechanics, professional experience in technical support, strong communication skills, and proficiency in English.

Engineer II, Software Quality Assurance

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

Thermo Fisher Scientific is offering a Software Quality Testing role in Brazil (Remote). The position involves ensuring flawless software quality through rigorous testing and validation measures, contributing to global health and safety. The ideal candidate should have a degree in Market Research, Science, Engineering, or Quality Management, along with 2 years of experience in Software Quality Testing. Proficiency in Cypress, Playwright, Selenium, Robot Framework, and Test Driven Development (TDD) is required. The company provides competitive remuneration, healthcare, and a range of employee benefits, fostering a culture of integrity, intensity, innovation, and involvement.

Analytics Lead, Scaled Pricing Strategy

Company: Affirm

Location: Remote

Posted Jan 24, 2025

Affirm is seeking an Analytics Lead for Scaled Pricing Strategy to support its mission of reinventing credit. The role involves defining pricing strategy, driving go-to-market initiatives, and collaborating with various teams. The ideal candidate should have 5+ years of experience in a fast-paced strategy and analytical role, strong analytical skills, and proficiency in tools like Excel, SQL, and BI tools. Affirm offers competitive compensation, flexible spending wallets, generous time off, and an employee stock purchase plan. The company is remote-first, with roles available across the U.S.

Sales Development Representative

Company: Belkins

Location: Remote

Posted Jan 24, 2025

Belkins, a top appointment-setting agency, has evolved into Belkins Group, offering a range of services and products in the SalesTech and MarTech industries. With over 1000 clients and a global portfolio, they've set up more than 200,000 appointments, delivering a $10 return for every $1 spent. They're seeking a Sales Development Representative to engage prospects, master outbound strategies, personalize pitches, handle objections, analyze campaign data, and collaborate globally. The ideal candidate should build relationships effortlessly, be flexible and reliable, have 12+ years of SDR experience, consistently deliver results, be a creative problem solver, embrace technology, collaborate well, and have a growth mindset.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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