Customer Experience Jobs in Remote

472,920 open positions · Updated daily

Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.

Lead System Integrator - Control Systems

Company: GE Vernova

Location: Taubaté, Brazil / Remote

Posted Jan 24, 2025

Paid Search Media Specialist

Company: Liberty Mutual Insurance

Location: Boston, MA / Remote

Posted Jan 24, 2025

Liberty Mutual is seeking a data-driven media specialist for its in-house team, specializing in Paid Search execution and analytics. The role involves managing campaigns, optimizing performance, and driving strategic priorities. The ideal candidate should be comfortable with complex data, capable of creating defensible viewpoints, and proficient in campaign implementation and measurement. Responsibilities include monitoring and optimizing accounts, tracking performance, managing budgets, and collaborating with internal and external stakeholders. The position offers opportunities for growth and progression within the company.

Vendor Management Specialist - Global Clinical Supplies

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

Thermo Fisher Scientific Inc. is seeking a Vendor Management Specialist for their Global Clinical Supplies Team. The role involves overseeing vendor contracts, ensuring compliance with company practices and GxP, managing financial aspects, and providing support to junior staff. The ideal candidate should have relevant experience, excellent communication skills, strong leadership abilities, and a focus on customer service. The position offers the opportunity to contribute to life-changing therapies and be part of a team dedicated to making a global impact.

Lead Engineer Electrical (BoP)

Company: GE Vernova

Location: Taubaté, Brazil / Remote

Posted Jan 24, 2025

The job description outlines a Systems Engineering role with a focus on product design and development. The role involves coordinating with clients and suppliers, ensuring timely document deliveries, and facilitating communication among global teams. The ideal candidate should be an Electrical Engineer with extensive experience in EBOP for Hydro Powerplants, proficient in Portuguese and English, and capable of leading teams and coordinating with multiple stakeholders.

AR Manager

Company: Privia Health

Location: Remote

Posted Jan 24, 2025

Privia Health is a technology-driven national physician enablement company that collaborates with medical groups, health plans, and health systems to optimize physician practices, improve patient experiences, and reward doctors for delivering high-value care. The Accounts Receivable (AR) Manager is responsible for managing the accounts receivable, denial management, and collaborating with internal teams. The role requires 3+ years of experience in a physician medical billing office, experience with major payers, and advanced Microsoft Excel skills. The salary range is $2300 - $2900 per hour, and the role is eligible for an annual bonus. Privia Health is committed to creating a diverse and inclusive work environment.

Lead Data Engineer (AWS, Azure, GCP)

Company: CapTech

Location: Charlotte, NC / Remote

Posted Jan 24, 2025

Data Architect (AWS, Azure, GCP)

Company: CapTech

Location: Denver, CO / Remote

Posted Jan 24, 2025

Senior Gen AI Software Engineer

Company: Liftoff

Location: Reedley, CA / Remote

Posted Jan 24, 2025

Healthcare Brand Manager

Company: GANNETT

Location: New York, NY / Remote

Posted Jan 24, 2025

LocaliQ, part of USA TODAY NETWORK, is recruiting for a Healthcare Account Executive role. The position is remote but within reasonable driving distance to Westchester County, NY. The role involves building relationships with local businesses for advertising and digital marketing plans. The company offers a competitive package including base salary, uncapped commission, benefits, and more. The ideal candidate should have strong digital marketing acumen, at least 5 years of experience in the healthcare industry, and excellent communication skills. The role requires travel to the Westchester market and attending healthcare-related events.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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