Customer Experience Jobs in Remote

472,920 open positions · Updated daily

Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.

Senior Manager, Marketing Operations

Company: EVERFI

Location: Remote

Posted Jan 24, 2025

EVERFI, a global technology company, is seeking a Senior Manager for Marketing Operations. The role involves overseeing the Marketing Operations Team, improving workflows, and ensuring data analysis for performance tracking. Responsibilities include developing Marketo, driving Sales and Marketing alignment, and managing projects related to MarTech and reporting. The ideal candidate should have a Bachelor's degree, 3+ years of relevant experience, and proficiency in CRM, Marketing Automation, Excel, Google Analytics, and data visualization software. They should also possess strong communication skills, be a quick learner, and have a goal-oriented mindset.

Sales Operations Analyst

Company: Trimble

Location: Remote

Posted Jan 24, 2025

Trimble is seeking a Process Analyst for its EMEA sales operations in the AECO sector. The role involves driving continuous improvement initiatives, optimizing sales processes, and standardizing process excellence across the EMEA sales organization. The ideal candidate should have 3+ years of experience in process improvement, business process reengineering, or related fields, with a strong background in sales processes. Proficiency in Salesforce, Google Suite, Excel, and Domo is required. The role involves working closely with sales leaders, platform teams, and other stakeholders to understand their needs and align process improvement initiatives with business objectives. The successful applicant will report to the Senior Manager, EMEA Sales Operations in Trimble's AECO Sector and will be critical to the continued revenue growth of AECO and Trimble.

Flow Credit Trader - Director

Company: Deutsche Bank

Location: New York, NY / Remote

Posted Jan 24, 2025

Deutsche Bank is seeking a Flow Credit Trader Director for its Global Emerging Markets business in New York, NY. The role involves providing liquidity in USD/Euro denominated credit bonds, managing various risks, and working closely with sales to expand the franchise. The ideal candidate should have proven experience in a Flow Credit trading and market making business, deep expertise in credit bonds, and strong quantitative skills. The bank offers a diverse and inclusive environment, competitive compensation, and a hybrid working model.

Sales Engineer

Company: Forcepoint

Location: Remote

Posted Jan 24, 2025

Forcepoint is a global company with 20+ years of experience, 2.7k employees, and 11k+ customers in 150 countries. They offer a cloud-native platform for Zero Trust security, aiming to prevent data theft or loss. Forcepoint values diversity and inclusivity, encouraging applications from candidates who align with their mission but may not meet every requirement. They are committed to equal employment opportunities and offer reasonable accommodations for qualified individuals with disabilities.

Senior Content Marketing Manager (Workplace Culture Network)

Company: EVERFI

Location: Remote

Posted Jan 24, 2025

EVERFI, a global technology company, is seeking a Senior Manager for Content Marketing. The role involves leading the content strategy for a business segment, driving revenue through brand awareness, lead generation, and customer engagement. Responsibilities include conceptualizing pillar content, defining content KPIs, producing high-quality content, and collaborating with various teams to meet revenue targets. The ideal candidate should have 5+ years of digital marketing experience, expertise in content development and distribution, strong analytical skills, and proficiency in CRM, Marketing Automation, and CMS software. EVERFI offers competitive benefits, a casual work environment, and a strong commitment to diversity and inclusion.

Software Engineer - Production Platform

Company: Datadog

Location: Boston, MA / Remote

Posted Jan 24, 2025

Engineering Manager, New Products

Company: KeepTruckin

Location: United States / Remote

Posted Jan 24, 2025

KeepTruckin, a company specializing in AI and computer vision technology for enhancing vehicle safety and efficiency, is seeking an Engineering Manager, New Products. The role involves defining and implementing a technology vision, managing engineering teams, and developing a long-term product roadmap. The ideal candidate should have 10+ years of software engineering experience, expertise in fintech systems, and a proven track record in managing teams and contributing to development tasks. KeepTruckin values diversity and inclusivity, and is an equal opportunity employer.

VP, Public Sector Sales

Company: RapidSOS

Location: Remote

Posted Jan 24, 2025

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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