Customer Experience Jobs in Remote

472,920 open positions · Updated daily

Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.

Clinical Research Associate (CRA)

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

Thermo Fisher Scientific is seeking an experienced Clinical Research Associate (CRA) for their PPD clinical research services. The role involves monitoring investigator sites with a risk-based approach, ensuring data accuracy, and maintaining compliance with ICH-GCP guidelines and regulations. The CRA will also manage site processes, conduct monitoring tasks, and participate in the investigator payment process. Essential duties include assessing protocol and regulatory compliance, handling documentation, and developing relationships with investigational sites. The ideal candidate should have a Bachelor's degree in a life sciences field, clinical monitoring experience, and strong communication and organizational skills. Thermo Fisher Scientific offers a competitive salary, extensive benefits, and a collaborative work environment.

Principal Product Manager | Security

Company: ServiceNow

Location: Orlando, FL / Remote

Posted Jan 24, 2025

Senior Engineering Manager (Institutional, Staking)

Company: Coinbase

Location: Remote

Posted Jan 24, 2025

Coinbase is seeking a Senior Engineering Manager to lead a team in building the future global financial system through blockchain technology. The role involves managing engineering teams, coaching direct reports, collaborating with various teams to translate vision into a roadmap, and breaking down complex projects. The ideal candidate should have at least 10 years of software engineering experience, 5 years of engineering management experience, and 2 years managing managers. They should be execution-focused, able to navigate ambiguity, and passionate about building an open financial system. The role offers a competitive salary range of $253,895—$298,700 USD.

Director, Kyndryl Consult Partner Cloud (m/f/x)

Company: Kyndryl

Location: Hattersheim am Main, Germany / Remote

Posted Jan 24, 2025

Demo Platform Engineer

Company: Twilio

Location: Remote

Posted Jan 24, 2025

Twilio is seeking a Demo Platform Engineer to consolidate the demo platform across Comms and Segment for the first time. The role involves creating, maintaining, and designing the full stack demo environment, including frontend and backend code bases. The engineer will partner with Enterprise Architects and report to the Senior Manager of Demo Platform Engineering. Key responsibilities include building comprehensive use case demos, ensuring technical accuracy and reliability of demo environments, and staying updated with product enhancements. Required qualifications include 3+ years of software development experience, strong understanding of RESTful APIs, web frameworks, and SaaS platforms, and proficiency in JavaScript, Node, and React.

Care Manager

Company: Healthfirst

Location: Remote

Posted Jan 24, 2025

Technical Training Specalist

Company: GE Aerospace

Location: Wroclaw, Poland / Remote

Posted Jan 24, 2025

The job role involves training fresh recruits to service LEAP engines for a major MRO in West Poland. The successful candidate will teach fundamental skills, develop trainees' abilities, and work with the training team to improve the process. The position offers a stable job, competitive salary, personal development opportunities, and co-financing for commuting expenses.

Territory Account Manager II

Company: Waters

Location: Cincinnati, OH / Remote

Posted Jan 24, 2025

Waters Corporation is looking for a dynamic Account Manager to drive sales of their full range of products and services, including Ultra Performance Liquid Chromatography Systems, Mass Spectrometers, software, consumables, and services. The ideal candidate should be self-motivated, capable of developing a territorial business plan, and have a strong understanding of customer needs. Responsibilities include meeting sales targets, maintaining customer satisfaction, developing new prospects, and building technical competency on Waters solutions. Qualifications include a degree in a scientific field, 3+ years of chromatography experience, and strong communication and organizational skills. Waters Corporation, a global leader in specialty measurement, offers a dynamic environment with a focus on diversity and inclusion.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

Related Pages